8 Customer Success Manager (Remote from Utah) Jobs in American Fork, UT
Skill Struck is Hiring a Remote Customer Success Manager (Remote from Utah)
Our mission is to inspire creators, grow problem solvers, and strengthen communities.
- Come with a consultative approach and mindset to address problems and find solutions in the K-12 space
- Maximize renewals to exceed retention goals for the customers entrusted to your care
- Proactively meet and contact customers who are unresponsive and/or not fully utilizing our products
- Discover opportunities with existing customers and work with teammates in Sales to drive expansion and renewal opportunities
- Improve processes to manage relationships with customers at scale
- Continuously self-educate about Skill Struck's products and solutions and the K-12 competitive landscape
- Collaborate with cross-functional teams including Partnerships, Product, Marketing and Support
- Previous Customer Success/Account Management/Support experience in a SaaS organization preferred
- Previous experience in education is also encouraged
- Able to operate in a highly efficient manner by multitasking in a fast-paced environment
- Excellent planning, organizational, and prioritization skills
- Exceptional technical skills; like learning new software and techniques
- Conveys complicated information in written and verbal communication that is simple, clear, concise, professional, and friendly.
- Bachelor’s degree in Education, Business, or other related fields
Benefits: Unlimited PTO, Medical Insurance, Dental Insurance, HSA, Generous Paid Holidays, Remote Work Environment, Equity
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account employer matching
- Paid time off
- Eyewear insurance
- Work from home
- Monday to Friday
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Job Summary
Full Time
Education & Training Services
$81k-114k (estimate)
04/08/2023
06/19/2024
skillstruck.com
PROVO, UT
25 - 50
2018
EVAN PARKER GENTRY
<$5M
Education & Training Services
Related Companies
The following is the career advancement route for Customer Success Manager (Remote from Utah) positions, which can be used as a reference in future career path planning. As a Customer Success Manager (Remote from Utah), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager (Remote from Utah). You can explore the career advancement for a Customer Success Manager (Remote from Utah) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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