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SiteZeus is hiring a Support Analyst to join our growing Support Team! Our ideal candidate is curious, collaborative, and dependable. They enjoy engaging with people, have strong team skills and is an innovative problem-solver with a love of learning.
SiteZeus is a location intelligence SaaS platform based out of Tampa, FL and founded in 2013. We are a remote organization focused on company culture, industry changing technology, and employee value. Our customers use SiteZeus to make better decisions about where to build their next physical locations, and how to optimize their investment in existing locations. We empower brands to pick the very best locations by employing the very best people and giving them the tools to succeed.
This is a remote (work from home) position.
Expected Salary Range: $40,000 - $50,000
Responsibilities and Duties
Qualifications
Benefits
* For Full Time Employees
Core Values
Hiring Process
We will reach out or send a rejection notice to most candidates within one to five business days of their application submission. SiteZeus promises professionalism and respect for your time in every step of the process.
About Us
SiteZeus is an equal-opportunity employer that celebrates diversity, culture, and the human experience. We go above and beyond to ensure that all team members feel comfortable about who they are and the contributions they make to our mission. Our team is highly encouraged to find a balance that allows for optimal fulfillment at work and home.
All applicants must be legally authorized to work within the United States. All roles may require corporate communication skills and prolonged periods of sitting at a desk or working on a computer. Degree requirements and preferences may be substituted for bona fide work history or relevant experience.
Full Time
$55k-69k (estimate)
05/07/2023
04/24/2024
sitezeus.com
TAMPA, FL
25 - 50
2013
HANNIBAL BALDWIN
<$5M
The job skills required for Support Analyst include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Analyst positions, which can be used as a reference in future career path planning. As a Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Analyst. You can explore the career advancement for a Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Analyst job description and responsibilities
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
04/03/2022: Minneapolis, MN
Support analysts often communicate directly with consumers.
04/07/2022: Binghamton, NY
The Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
03/20/2022: Rock Hill, SC
These support analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
03/17/2022: Long Beach, CA
Perform System Testing and Updates Finally, support analysts conduct periodic system tests and deploy updates to applications, servers, and hardware.
04/11/2022: Charleston, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Analyst jobs
Depending on the organization, formal titles for this job may be “service desk support analyst” or “help desk support analyst” or simply service/help desk support.
02/25/2022: New Bedford, MA
Most entry-level support analyst positions require at least a bachelor’s degree.
04/24/2022: Youngstown, OH
Use clear language without jargon.
03/28/2022: Winston Salem, NC
Gain experience and apply to higher roles.
03/29/2022: Bakersfield, CA
At least 2 years previous experience within a system support role and function.
03/25/2022: Stamford, CT
Step 3: View the best colleges and universities for Support Analyst.