26 IT Support Analyst Jobs in Tampa, FL
A-LIGN External is Hiring an IT Support Analyst Near Tampa, FL
The IT Support Analyst works independently and collaboratively to execute IT Department activities. In this role, you will be responsible for the execution of all types of function. As the IT Support Analyst, you will provide exceptional IT Department strategies to help continued growth of our fast-paced company. A-LIGN will depend on you as the IT Support Analyst to support management, user support, and IT inventory.
RESPONSIBILITIES
- Provide support to end users on a variety of user issues.
- Identify, research, and resolve technical problems with the Tampa Office.
- Respond to tickets, telephone calls, email, and personnel requests for technical support.
- Onboarding of US Employees to meet A-LIGN standards.
- Document, track, and monitor submitted issues to ensure a timely resolution.
- Simulate or recreate user problems to provide resolutions
- Configure, Set Up, Wipe and Re-purpose computers for internal employees during onboarding and offboarding.
- Pack and ship laptops.
- Maintain accurate hardware inventory.
- Assist and oversee office moves and office maintenance in the US Office.
- Create and maintain knowledge base articles.
- Complete other tasks as assigned by the IT Manager.
EDUCATION
- Associates degree in technical field or currently enrolled
- Good understanding in computer systems
- Ability to adapt to changing standards and expectations
- Ability to work in a fast-paced environment
- Ability to work individually as well as part of a team
- Ability to meet tight deadlines
- A high degree of motivation
- Employer Paid Health, Vision, Dental
- 401 (K) Plan with Employer Matching
- Competitive Bonus Structure
- Employer Paid Life Insurance and Disability Insurance
- Generous Paid Time Off Plan
- Parking Allowance
- Vacation Bonus
- Paid Office Closure December 25-January 1
- Paid Holidays Schedule
- Certification Reimbursement
- Flu Shot Reimbursement
A-LIGN is a technology-enabled security and compliance partner trusted by more than 2,400 global organizations to confidently mitigate cybersecurity risks. We work with small businesses to global enterprises with services spanning across SOC, Penetration Testing, PCI DSS, HITRUST, ISO and privacy compliance. Our proprietary compliance management platform is transforming the compliance experience by enabling an anytime, anywhere approach to audits. For more information, visit www.A-LIGN.com.
Job Summary
Full Time
$64k-79k (estimate)
05/01/2024
05/20/2024
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
04/07/2022: Burlington, VT
IT support analyst often communicate directly with consumers.
04/17/2022: York, PA
This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
01/21/2022: Boise, ID
IT support analyst perform analysis of root causes.
03/07/2022: Canton, OH
troubleshooting hardware and software issues.
03/20/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
03/01/2022: Louisville, KY
A IT support analyst should provide enterprise-level support to customers.
04/01/2022: Springfield, MO
Name variables and functions using clear and relevant names.
02/27/2022: Waterloo, IA
Re-use common functions to save time.
03/05/2022: New Britain, CT
Set a time limit to complete a task.
01/21/2022: Salem, OR
Step 3: View the best colleges and universities for IT Support Analyst.
