You haven't searched anything yet.
Customer Care Help Desk Supervisor
Remote / Operations / Sales / Biz Dev / Full-time Sirona Medical, a San Francisco, CA-based software company founded on a deep understanding of both the practice and business of radiology, is addressing the needs of todays radiology practices with a novel cloud-native platform that unifies radiology IT applications worklist, viewer, and reporter onto a single, streamlined workspace with the goal of enabling radiologists to work as fast as they can think.
Sironas radiology operating system (RadOS) puts radiologists in the drivers seat with AI-powered solutions that simplify their workflow and amplify their work product.
For more information, please visit .
As Sironas Help Desk Supervisor you are responsible for delivering a unique experience to our users. Your focus will be on cultivating help desk support in line with the vision of the Customer Success team.
You will resolve all customer-facing issues through a collaborative process that you will create and own. Youll have the opportunity to develop efficient workflow paths for engaging with your team.
As Help Desk Supervisor, you will be responsible for building a team to support our users during business hours. You will define and exemplify what the design culture at Sirona stands for and represents.
You will develop and implement processes and frameworks that can scale along with our teams to help ensure teams can work collaboratively, inclusively, and with maximized efficiency and joy. Responsibilities
Qualifications
Benefits
Full Time
Consumer Goods
$83k-106k (estimate)
03/07/2024
06/04/2024
sironamedical.com
SAN FRANCISCO, CA
25 - 50
2018
Private
ERIC JI SUN WU
<$5M
Consumer Goods
Sirona is a California-based company that develops software products offering radiology workflow optimization and data management for the healthcare industry.