Job Title: Nurse Manager

Department: Nursing - Acute/Inpatient Rehabilitation Hospital

FLSA Class: Salaried/Exempt

Reporting Relationship: ACNO, Schwab Rehabilitation Hospital

Eligible for benefits - Medical, dental, vision, 403b retirement account, PTO, among many other great benefits!

What sets us apart?

1. Values-driven culture
2. Growth
3. Innovation
4. Challenge
5. Competitive Rewards

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures.

Summary

• The Nurse Manager has 24/7 oversight for assigned personnel that support nursing staff on the inpatient units.
• Nurse Manager is responsible for maintaining a patient-focused, team-oriented culture, working in collaboration with all other medical, clinical and therapeutic disciplines to ensure optimal service and superior outcomes.
• As a key member of the leadership team at Mary Free Bed, the Nurse Manager contributes to performance improvement quality projects as directed by the Associate Chief Nursing Officer. The Nurse Manager will sit on committees impacting quality improvement, patient safety, and others as assigned.

Essential Job Responsibilities

• Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.
• In collaboration with the Nursing Director, provide the nursing clinical oversight for specific groups of clinical staff, including the registered nurses and nurse technicians.
  • Provide guidance to nurses who provide treatment and administer medications.
  • Assist families, patients and staff with escalated issues.
• Responsible for training, staffing, and performance reviews of assigned team.
  • Responsible for the recruitment, selection, and training of specific job categories of nursing employees, i.e., Registered Nurses and Nurse Technicians. Provides ongoing mentoring, development, staff selection and performance appraisal of staff reporting directly to this position with support from the nursing director as appropriate.
  • Assure staff competence to perform job responsibilities is assessed, demonstrated, and maintained, according to regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks.
  • Along with the Clinical Care Coordinators, identify risks to employee safety and takes appropriate steps to reduce those risks, and maintains a physical work environment that reflects the high-quality nursing services delivered at Mary Free Bed.
• Ensure compliance with the Joint Commission’s National Patient Safety Goals as well as other recognized measures of quality patient care.
• Utilize organizational resources such as the Lean, the Plan-Do-Check-Act (PDCA) model, Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA) and other established performance improvement mechanisms to improve the quality of nursing services provided at Mary Free Bed.
• Provide input on ways to enhance the culture of patient safety and employee accountability for all aspects of nursing care.
  • Responsible to participate in innovative and effective patient safety programs in coordination with other MFB leaders, and monitor performance results to reduce key patient safety risks that are identified for the patient populations served
  • Participate or delegate Nursing participation in cross-disciplinary quality improvement projects as needed.
• Maintain effective interpersonal communication and working relationships with MFB leaders, staff, physicians, and other key stakeholders.
  • Work closely with other clinical leaders to maintain integrated clinical programs providing coordinated patient care is required.
  • Demonstrate excellent customer service standards and behaviors, while encouraging, coaching, and mentoring employees to do the same.
  • Oversee internal customer service initiatives, including teamwork and direct communication between co-workers.
• Responsible for implementation of Joint Commission, CARF, CMS, and state hospital standards, as directed by the Nursing Director/Chief Nursing Officer. Ensures care is delivered according to these standards. Responsible for “accreditation readiness” as a key component of the role in collaboration with the nursing director/CNO.
• Assist in monitoring Patient Satisfaction for the Nursing Department, including analysis of results, and performance improvement initiatives.
• Maintain a patient admission process that does not delay or reject admissions as a result of staffing or equipment issues is an organizational priority. Identify issues and barriers and work with stakeholders to find an appropriate resolution.
• Collaborate with the Nursing Director to provide input on the annual budget for each Nursing unit.
• Responsible for directing the daily staffing levels along with the Clinical Care Coordinators, based on budgeted staffing grids and census acuity.
• Leadership Must-Haves will be followed for patient and staff interactions:
  • Rounding
  • Thank You Notes
  • Employee Selection/Peer Interviewing
  • Key Words at Key Times
  • AIDET® Promise
  • Standards of Behavior

Essential Job Qualifications

• Licensure Requirements:
  • Registered nurse in the state of Illinois.
• Education:
  • BSN is preferred. If candidate does not have a BSN, the candidate is required to be enrolled within 3 months in a BSN program with continual progress towards the completion of the BSN. The completion of the BSN shall be no later than 36 months from the offer of employment.
• Certifications:
  • Current Basic Life Support (BLS) certification is required.
  • Advanced Cardiac Life Support (ACLS) certification is required or completed within 6 months of hire.
  • CRRN required. Must sit for the examination at earliest point of qualification. If applicant currently meets the requirement to sit for the certification exam, delays in doing so may result in the loss of position.
• Experience:
  • A minimum of two years of relevant nursing leadership experience is required.
  • Accurate decision-making, strong leadership skills and critical thinking. Ability to manage a group of employees including identification of performance goals and completion of detailed performance reviews. Strong collaborative skills.
  • Time management and organizational skills
  • Effective written and verbal communication skills
  • Information management skills and ability to interpret, communicate, and present data.
  • Excellent computer skills with specific emphasis on Microsoft Office software including Excel, Word, PowerPoint, and Outlook.
  • Must be competent with computer systems for the purpose of documenting patient care.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

· Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.

· Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

· Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

· Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

· Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

· A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Commitment to Diversity, Equity and Inclusion

Embrace Diversity, Equity, and Inclusion, by:

• Treating everyone with dignity and respect
• Opening more doors to opportunities for underrepresented cultures
• Growing talent and people
• Evaluating and eliminating disparities
• Taking action against injustices, bias and racism
• Honoring our differences and how to collaborate
• Educating staff, patients, and the communities we care for
• Restoring Hope and Freedom, together

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.