ABOUT SIMPLEVIEW:

Simpleview is a software development, data analytics and digital marketing firm that supports destination marketing organizations to reach their tourism marketing goals with first-in-class digital products and services. We believe our customers -- towns, cities, states and nations across the globe -- have a role to play in creating great experiences for visitors, for the people who call them home and for businesses and workers who rely on travel to sustain their local economies.

Destination Travel Network (DTN), a division of Simpleview has supported Destination Marketing Organizations (DMOs) and local businesses throughout the United States and Canada since 2008. By providing top-notch innovation and expertise in the digital realm of paid content.

SUMMARY:

The Lead Project Manager oversees Project Managers and Associate Project Managers responsible for the implementation of websites on the Simpleview CMS. 

The Lead PM oversees the performance and process execution of their direct reports, and is responsible for the fulfillment of expectations, transparency with stakeholders, and meeting the quality measurements for a successful Simpleview website launch. Team and Team Member goals will be informed by Simpleview and CMS Operations Objectives and Key Results (OKRs), and are established by the VP of Operations and Director of CMS Implementation. 

The Lead Project Manager is responsible for building a team and culture that is singularly focused on creating an award-winning implementation experience that exceeds customer expectations. 

To support this, the Lead PM mentors their team, ensures budget and timeline expectations are met, ensures the quality of the website product launched, and communicates with stakeholders to ensure a industry-leading client experience.

RESPONSIBILITIES:

• Management of Project Managers and Associate Project Managers
• Provide regular employee coaching and on-going guidance to help employees achieve career development aspirations 
• Proactively mitigate and manage critical escalations and at-risk projects; communicate effectively and appropriately with internal and external leaders and executives
• Deliver excellent partner and customer satisfaction 
• Responsible for adherence to quality standards for their team member’s website launch product
• Responsible for maintaining and evolving CMS Production Process
• Ensuring accuracy of CMS Project Manager Wiki on Confluence
• Ticket Templates reflecting up-to-date process
• Adherence to Website Project Timelines and Budgets, informed by the scope of the project
• On time delivery of CMS deployment
• Completion on or under budget.
• Completion of all contractual obligations
• Manage scope creep of all CMS deployments.
• Successful collaboration with Customer Experience, Professional Services, Operations, Sales, and Marketing teams.

REQUIREMENTS:

• Requires technical understanding of software platforms, preferably CMS and CRM like systems
• A strategic thinker, able to come up with out-of-the-box solutions that drive efficiency, enable scale, and deliver on customer and internal performance metrics
• Strong oral and written communication skills
• Able to work in a dynamic, ever changing environment with a strong bias toward action
• Relentless work ethic in a fast-paced environment
• Ability to influence and build bridges with peer teams, including those outside of the Implementation Team
• Project Management experience encouraged, but not required
• Strives to be a strong leader with the ability to attract, motivate, retain and develop people (management experience encouraged, but not required)
• Able to travel up to 25% of the time

WHO WE ARE LOOKING FOR:

• Professionals with solid skills and solid principles
• People who know the web like an old friend
• Employees who thrive on problem solving and figuring things out
• Someone other people want to work with (organized, easy-going, non-toxic)

WHAT IS IN IT FOR YOU:

• Fulfilling work at a company that makes an impact in hundreds of communities across the globe
• The ability to set a career trajectory and move along a growth path
• Great co-workers, including geeks, parents, artists, gamers, veterans and average joes and janes
• 100% paid medical benefits for employees and short term disability paid by the company options for vision, dental, long term disability & life
• 401(k) with employer match

This position is available for remote working.

Unless otherwise stated on the job description as location-specific, most of our positions are eligible for remote work. At this time, Simpleview can currently only employ remote staff who reside in the following U.S. states, Canadian Province, and United Kingdom: Arizona, British Columbia, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Qualified candidates, please apply by going online at: https://www.simpleviewinc.com/our-world/staff/join-our-team/.

Please submit your resumes using the APPLY NOW function below.

Simpleview provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.