About Us:

Signal of Lafayette is a leading provider of security solutions, offering dedicated security officers and roving patrol tours to our valued clients. We are committed to delivering top-notch security services while prioritizing customer satisfaction and safety.

Job Description:

As an Administrative/Client Services Assistant at Signal of Lafayette, you will play a crucial role in maintaining and nurturing relationships with our clients. Your responsibilities will include, but are not limited to:

• Entering new sales proposals and managing client onboarding processes.
• Setting up new clients in our client management system and ensuring accurate billing and contact information.
• Requesting and sending Certificates of Insurance (COIs) as required.
• Generating invoices and managing accounts receivable.
• Communicating with clients regarding past due balances and ensuring timely collections.
• Providing regular reports on account status and performance.
• Collaborating with regional coordinators to address client concerns and enhance customer satisfaction.
• Proactively identifying opportunities to strengthen client relationships and improve retention rates.

Requirements:

• 3-5 years of experience in a similar role, preferably within the security industry.
• Advanced computer skills, including proficiency in Microsoft Office and client management software.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Strong customer service and communication skills, with the ability to interact effectively with clients and internal teams.
• Proven ability in relationship building and customer retention.

Benefits:

• Competitive salary commensurate with experience.
• Health and dental insurance offered to full time employees.
• Opportunities for career growth and professional development within a dynamic and growing company.

A supportive and collaborative work environment where your contributions are valued.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for client service, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for this position to [Contact Email or Application Link].

[Your Company Name] is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

Additional Information:

Daily Tasks: Typical daily tasks include entering sales proposals, managing client information, invoicing, communicating with clients, and collaborating with regional coordinators.

Software Proficiency: Proficiency in Microsoft Office and client management software is required.

Qualities: We are seeking candidates with warm, friendly personalities, who are team players and passionate about helping people.

Career Growth: There are ample opportunities for career growth and advancement within our growing company, with potential for advancement to higher-level positions.

Location: [City, State]

About Us: [Your Company Name] is a leading provider of security solutions, offering security officers and roving patrol tours to our valued clients. We are committed to delivering top-notch security services while prioritizing customer satisfaction and safety.

Job Description: As an Account Manager at [Your Company Name], you will play a crucial role in maintaining and nurturing relationships with our clients. Your responsibilities will include, but are not limited to:

• Entering new sales proposals and managing client onboarding processes.
• Setting up new clients in our client management system and ensuring accurate billing and contact information.
• Requesting and sending Certificates of Insurance (COIs) as required.
• Generating invoices and managing accounts receivable.
• Communicating with clients regarding past due balances and ensuring timely collections.
• Providing regular reports on account status and performance.
• Collaborating with regional coordinators to address client concerns and enhance customer satisfaction.
• Proactively identifying opportunities to strengthen client relationships and improve retention rates.
• Serve as a primary point of contact for client accounts, providing exceptional customer support.

Requirements:

• 3-5 years of experience in a similar role, preferably within the security industry.
• Advanced computer skills, including proficiency in Microsoft Office and client management software.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Strong customer service and communication skills, with the ability to interact effectively with clients and internal teams.
• Proven ability in relationship building and customer retention.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for career growth and professional development within a dynamic and growing company.
• A supportive and collaborative work environment where your contributions are valued.

Signal is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

Additional Information:

• Daily Tasks: Typical daily tasks include entering sales proposals, managing client information, invoicing, communicating with clients, and collaborating with regional coordinators.
• Software Proficiency: Proficiency in Microsoft Office and client management software is required.
• Qualities: We are seeking candidates with warm, friendly personalities, who are team players and passionate about helping people.
• Career Growth: There are opportunities for career growth and advancement within our growing company, with potential for advancement to higher-level positions.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person