Job Summary

As a Quality Control Technician at Siegwerk, you are the front-line in ensuring our inks are produced to our customer's specifications. In a normal day you will perform routine testing and evaluation of results; tests and inspects products at various stages of production process and compiles and evaluates data to determine and maintain quality and reliability of products; completes supporting documentation and communicates results; completes assigned duties/projects by following well-defined standards and procedures. Meets customer needs to the best of the incumbents ability, in line with Siegwerk’s philosophy that the customer is the #1 priority.

Schedule: 6am to 6pm, Thursday, Friday, Saturday and e/o Sunday

Job Responsibilities

• Performs routine testing and evaluation of results. Provides clear documentation, written reports, etc.
• Enters data in computer and communicates results to internal/external customers. Provides analyses and helps interpret data.
• Completes batch analysis per customer requirements.
• Calibrates instruments per calibration procedure.
• Records time, date, initials and completes per time period stated.
• Report malfunction of equipment to correct the problem.
• Follows correct Q.C. specification number and test procedure unless stated per specific ink.
• Approves ink only if within specification as stated on the batch ticket and customer specific requirements.
• Adjusts properties, to meet specifications.
• Does not add ingredients not already in the formula without managerial/formulator approval.

• Requests reformulation if needed. May interact with formulators relative to requests and problem solving.
• The spectrophotometer is used after the color is matched by eye to the standard in the jacket.
• Corrects discrepancies or missing information related to specifications. These discrepancies may be between Q.C. specification number, batch ticket, jacket, customer specific requirements, etc. If missing information, identifies that the batch doesn’t meet specification.
• Properly documents test results on jackets (in Spartanburg Plant, documents in files, and records all test results on COA’s) for each batch ticket and initials jacket.
• Attaches samples for testing and color matching to the batch ticket; e.g., color and lamination tests.
• Handles hazardous waste properly including dumping retain and lab samples, labeling containers etc.
• Attaches separate color document (drawdown) to the ticket.
• Use judgment to determine if ink within specification should not ship.
• Q.C. technicians have the authority to not ship any ink for quality reasons.
• Completes all needed paperwork, e.g., work off, swatches to customers, Certificates of Analysis, etc.
• Ensures jackets and retains are kept and stored or filed properly.
• Works with others to improve processes and troubleshoot, such as: Assisting in problem solving when inks require rework; Conducting lab work for customer complaints or production problems related to a specific batch of ink; Investigating the root cause and suggesting prevention or solution to problems.
• Adheres to all departmental/company policies and standards.
• Restocks consumable, such as paper stocks, file jackets, retain jars, films, etc.
• Completes lab upkeep, cleaning, attending scheduled meetings, etc.
• May assist in other areas as needed.
• Other duties as assigned.

Education and Experience

One-year certificate from college or technical school or equivalent combination of education and experience preferred.

Knowledge/Skills/Abilities

• To perform this job successfully, the incumbent must possess the following skills, knowledge, and abilities:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

• Knowledge of Chemistry preferred.
• Good interpersonal and communication skills required.
• Knowledge of related raw materials, ink systems, production processes, available resources and equipment, preferred.

• Ability to calculate figures and amounts such as percentages, ratios, formula breakdowns, etc. Ability to apply concepts of basic algebra.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to interpret test results, required.
• Basic knowledge/experience of Windows, Word, Outlook (Microsoft Office) strongly preferred. A variety of lab and office equipment, which may include: Proofer, pHmeter, Gloss Meter, Heat Sealer, Oven, Mixer, Shaker, Disperser, Scales, K-Coater, Slide Angle, COF Tester, Corona Treater, Horiba, Capillary Melting Point Apparatus, Opacity meter, X-Rite (Spectrodensitomer), Rub Tester, Computer, Copy Machine, Calculator, etc.

Salary range of $42,000 to $57,000 annually, based on experience.

Siegwerk offers a comprehensive benefit package including:

• Medical/Dental/Vision
• Health Savings Account w/ company contribution
• Flexible Spending Account
• Free Life Insurance (1x your annual salary)
• Free Short and Long Term Disability
• Long Term Disability Buy-up Option
• Critical Illness & Injury Insurance
• 401k with Company Match
• 9 paid Holidays
• Generous PTO
• 3 and 4 day weekends