4 Contact center representative Jobs in Santa Maria, CA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
SESLOC Credit Union is Hiring a Contact center representative Near Santa Maria, CA
SESLOC Credit Union is looking for a customer focused and energetic person to help us create an exceptional experience for the members that we serve.
As a Contact Center Representative, ( Bilingual - English / Spanish preferred), you will spend your day assisting existing and new potential members via telephone.
You'll help answer basic questions regarding credit union products and services and provide technical support for online banking and our mobile app.
You will promote and educate callers about credit union loans, deposit products, digital banking and any other products or services that would help them meet their financial goals.
A successful Contact Center Representative will possess the following skills and traits :
- Meet service level objectives for phone calls, emails and all other communication levels.
- Ensure interactions with members and potential members are handled professionally and accurately.
- Ability to work with the team to meet goals and objectives.
- Demonstrates and maintains proficiency in technology applications used at the credit union.
- Strong communication skills, both verbally and in writing.
- Prior Customer Service experience preferred.
Education / Experience : High school diploma or GED required and six months to two years of similar or related experience, including time spent in preparatory position or equivalent combination of education and experience.
As a Contact Center Representative, you can be based out of either our Santa Maria or San Luis Obispo location. Our schedules range from 8am to 6pm Monday through Friday.
Must be available to work approximately one Saturday per month from 9 : 00 am to 1 : 00 pm.
Bilingual (English / Spanish) preferred.
As part of the recruitment process, SESLOC may run a bond check, credit check and criminal history check as part of the recruitment process.
If SESLOC runs these reports, we will obtain your authorization first.
Job Posted by ApplicantPro
Last updated : 2024-04-26
Job Summary
Full Time
$38k-49k (estimate)
04/28/2024
05/12/2024
The job skills required for Contact center representative include Customer Service, Products and Services, Communication Skills, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact center representative positions, which can be used as a reference in future career path planning. As a Contact center representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact center representative. You can explore the career advancement for a Contact center representative below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
01/20/2022: Chicago, IL
From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
01/09/2022: Columbus, OH
Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/16/2022: Providence, RI
Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
03/11/2022: Asheville, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
03/26/2022: Middlesex, NJ
Require specialized training to meet the unique demands of the job.
01/30/2022: Boulder, CO
Minimum of one year of customer service experience, call center experience preferred.
03/27/2022: Sioux Falls, SD
High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
01/10/2022: Seattle, WA
Requires several soft skills.
04/03/2022: Raleigh, NC
Step 3: View the best colleges and universities for Contact Center Representative.
Similar Jobs
Popular Articles
