Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full prof ...iciency in a specific area of discipline. Typically requires 1-3 years of related experience.More Show Less
Create an Alert for Contact Center Representative II Jobs
Create a Job Alert
Get notified when new Contact Center Representative II jobs are posted
🚀 Join Our Team as a Contact Center Rockstar. 📞. Position. . Contact Center Representative II. Summary. Are you a people person with a knack for problem-solving. Do you thrive in a fast-paced environment where every call is an opportunity to make a difference. We're on the lookout for a Contact Center Representative II who isn't afraid to dive into conversations and leave a lasting impression. As our frontline hero, you'll spend your days conne...
Organization: Cornerstone Community Financial CU. Date Posted: April 9, 2024. Region: Southeast Michigan. Location of Position: Auburn Hills, MI. Position Level: Entry. The Contact Center Representative II is responsible for providing outstanding member service in the CCF member contact center. Makes banking easy and delivers high performance by providing immediate response to members and team members, addresses questions and/or issues that are e...
Position Description. The Contact Center Representative II is responsible for providing outstanding member service in the CCF member contact center. Makes banking easy and delivers high performance by providing immediate response to members and team members, addresses questions and/or issues that are encountered in the course of doing business with the credit union. Serves as a professional representative of the credit union through all member in...
Florida State College at Jacksonville (FSCJ) is committed to our employees and is pleased to offer challenging and fulfilling careers, as well as an excellent benefits package. As part of FSCJ's overall total compensation, employee benefits are offered to provide you with health and welfare coverage promoting good health and well-being, a retirement pension and financial protection in the case of death or disability. CAMPUS/CENTER LOCATION: URBAN...
Thanks for your interest in Children's Mercy. Do you envision finding a meaningful role with an inclusive and compassionate team. At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children’s...
