Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the function ...al area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.More Show Less
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Job Description. Summary. The main function of the Contact Center Rep is to respond to Contact Center inquiries by personalizing and relaying accurate information to members. Facilitate the member’s experience with the company and advance the member’s understanding of our product offerings. Job Responsibilities. Facilitate the member’s experience with the company and advance the member’s understanding of our product offerings. Perform research an...
Job Description. Summary. The main function of the Contact Center Rep is to respond to Contact Center inquiries by personalizing and relaying accurate information to members. Facilitate the member’s experience with the company and advance the member’s understanding of our product offerings. Job Responsibilities. Facilitate the member’s experience with the company and advance the member’s understanding of our product offerings. Perform research an...
Description. EFCU Financial Federal Credit Union. Position Description. TITLE. Contact Center Representative I. DEPARTMENT. Contact Center. REPORTS TO. Assistant Vice President-Contact Center. SUPERVISES. N/A. FLSA STATUS. Non-Exempt. Purpose. Serves as the liaison between the member and the Credit Union. Responsible for processing transactions and providing accurate information concerning the Credit Union and its products and services to the mem...
Description. EFCU Financial Federal Credit Union. Position Description. TITLE. Contact Center Representative I. DEPARTMENT. Contact Center. REPORTS TO. Assistant Vice President-Contact Center. SUPERVISES. N/A. FLSA STATUS. Non-Exempt. Purpose. Serves as the liaison between the member and the Credit Union. Responsible for processing transactions and providing accurate information concerning the Credit Union and its products and services to the mem...
Please use Firefox or Chrome internet browser to complete this application. Current Wescom Employees: Please visit the Career Center in Workday to search and apply for a current job opening. We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience. Salary Grade. 152N. Salary Pay Range for This Position. $23.05 - $32.32. POSITION SUMMARY. Are you ready to...
Garden City, NY- Hybrid. Salary Range: $40,000 - $55,000. The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial n...
