Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the function ...al area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.More Show Less
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Voyage FCU is looking for the perfect candidate who is member-focused, eager to learn new technologies the credit union offers, and loves working with fun people. Our. Contact Center Representative I. position will provide information and superior service needs to members by handling phone calls, info emails, online applications, live chat, text messaging, and plastic cards, ensuring the highest quality of member service. What You Will Do. Answer...
Florida State College at Jacksonville (FSCJ) is committed to our employees and is pleased to offer challenging and fulfilling careers, as well as an excellent benefits package. As part of FSCJ's overall total compensation, employee benefits are offered to provide you with health and welfare coverage promoting good health and well-being, a retirement pension and financial protection in the case of death or disability. CAMPUS/CENTER LOCATION: URBAN...
Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job. it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership...
Under general supervision and in compliance with established policies and procedures, the Contact Center Representative I is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services over the phone. Provide quality interactions with inbound and outbound member calls that create an excellent service experience to promote the Ve...
