11 Customer Support Specialist Jobs in Lakewood, CO
Serenity Healthcare is Hiring a Customer Support Specialist Near Lakewood, CO
Customer Support Specialist
Location: Lakewood, CO
Do you enjoy making a positive impact on other people’s lives? Would you like to work in an environment where you can build strong relationships with your patients while helping them achieve their goals? If this sounds appealing, then this is a great opportunity to join a growing healthcare technology company as a Customer Support Specialist for our Lakewood, CO office.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Perks at Serenity
- Paid Time Off
- 10 Major Holidays Off
- Competitive Pay ($22/hr)
- 401k
- Medical, Dental, and Vision insurance (Serenity covers 90% of your insurance premium)
- Paid Training and Certification
- Career Growth Opportunity
Responsibilities
- Provide excellent customer care and support while developing trust and rapport.
- Administer TMS (Transcranial Magnetic Stimulation) treatments – don’t worry, we will train you!
- Educate customers about maintaining healthy lifestyles.
- Maintain communication with providers regarding patient’s treatment.
- Monitor and report changes in patient symptoms or behavior.
Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- Proven ability to multitask in a fast-paced environment.
Schedule
- Full-time (7.5-hour shift)
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.
Job Summary
Full Time
$43k-54k (estimate)
03/05/2024
05/29/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The job skills required for Customer Support Specialist include Written Communication, Customer Support, Listening, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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