10 Customer Care Specialist Jobs in Lakewood, CO
Serenity Healthcare is Hiring a Customer Care Specialist Near Lakewood, CO
Customer Care Specialist
Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Lakewood, CO office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience through empathy and sensitivity. The ideal candidate will have excellent communication skills and a passion for providing the highest level of care to our customers.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Perks at Serenity
- Paid Time Off
- 10 Major Holidays Off
- Competitive Pay
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
- Paid Training and Certification
- Career Growth Opportunity
Other Responsibilities
- Provide excellent customer care and support while developing trust and rapport.
- Administer TMS (Transcranial Magnetic Stimulation) treatments.
- Communicate and educate customers about maintaining healthy lifestyles.
- Maintain communication with providers regarding patient’s treatment.
- Monitor and report changes in patient symptoms or behavior.
Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- Proven ability to multitask in a fast-paced environment.
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job: Full-time (7.5-hour shift)
Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.
Job Summary
Full Time
$39k-49k (estimate)
02/11/2024
07/09/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
Related Companies
The job skills required for Customer Care Specialist include Customer Service, Communication Skills, Customer Care, Written Communication, Listening, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
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As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
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Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
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Step 3: View the best colleges and universities for Customer Care Specialist.
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