1 Dispatch supervisor Job in Uniontown, OH
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Securitas is Hiring a Dispatch supervisor Near Uniontown, OH
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
Responsibilities :
- Assist and Manage hiring, training, retention, and performance of the Service Dispatch Scheduler team
- Schedule meetings with internal teams to discuss and resolve customer service failures / customer concerns on time
- Work with team members to ensure consistency in process, policy and procedure throughout SES.
- Manage real-time operation statistics and various files and reports
- Participate in conference calls with Business Teams, Account Teams and other management as necessary
- Maintain schedules and monitor vacations, sick time and other absences.
- Escalate urgent service needs to appropriate field management team when necessary
- Assist with on-the-job training and administrative support
- Responsible for the development of associates to maintain and improve overall quality in the efficient and professional handling of service calls and task-related workflow
- Monitor call volumes and service levels, making staffing or workload adjustments as necessary
- Participate in organization meetings, special projects, quality initiatives, etc.
- Sets performance standards to meet goals of the company
- Structures the training agenda for department members
- Effectively delegates tasks to employees as appropriate
- Performs other related duties as assigned
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Last updated : 2024-05-10
Job Summary
Full Time
$43k-59k (estimate)
05/11/2024
05/14/2024
securitas-inc.com
RICHMOND, VA
50 - 100
1988
Private
JOHN M HOADE
$10M - $50M
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The job skills required for Dispatch supervisor include Customer Service, Initiative, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatch Supervisor job description and responsibilities
Managed all aspects of the daily dispatch operation throughout Maryland, Virginia, and Washington DC.
01/30/2022: Cleveland, OH
Performed emergency dispatch duties during high volume call times and staffing shortages.
03/28/2022: Lynchburg, VA
Responsible for coaching and developing a team of dispatch agents to exceed department goals.
04/04/2022: Kennewick, WA
Responsible to provide day-to-day supervision, administrative representation and customer support for central dispatch operations.
04/02/2022: Chico, CA
Handle all related activities of dispatch as needed like hiring, training, performance appraisals and terminations etc.
03/25/2022: Daytona Beach, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatch Supervisor jobs
The dispatcher's screen would show the available personnel that are dispatchable.
02/01/2022: Elyria, OH
Complete the required level of education.
04/01/2022: Somerset, NJ
Gain experience and on-the-job training.
03/29/2022: Brockton, MA
Previous experience as a warehouse / dispatch supervisor or a similar supervisory position.
03/10/2022: Nassau, NY
Placed on top of the resume, supervisor resume titles must condense multiple skills to establish the value of the candidate.
03/15/2022: Shreveport, LA
Step 3: View the best colleges and universities for Dispatch Supervisor.
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