Oversees a team responding to calls for emergency and non-emergency assistance and dispatching law enforcement, fire fighting, or rescue units. Mentors dispatchers and manages escalated issues. Coordinates training on message codes, situational protocols, and differentiating routine, priority, and emergency messages. Ensures unit response details are thoroughly and correctly tracked. Administers the staff work schedule to ensure adequate coverage. Requires a high school diploma. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support ...team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes.More Show Less
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Emergency Dispatch Supervisor. These individuals must have a combination of the below qualifications. 1: Recent military experience with a focus on Military Police, Dispatching, Cybersecurity, etc…  Honorable Discharges ONLY. 2: Law Enforcement, Corrections Officer, 911 Operator experience. 3: Four-year college degree in an applicable field. . 4: Strong work history, meaning that the applicant has not had many jobs in the past 5-10 years and thos...
