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Job DescriptionJob Description
CUSTOMER SERVICE SPECIALIST
We are currently seeking a Customer Service Specialist to join our innovative and fast-growing Front Row Team. This is a Hybrid Role requiring a mix of in office and remote time based in our Edina, MN Office.
As a Customer Service Specialist, you play a critical role on our Customer Service Team. In this Role, you are responsible for leading customer facing projects and acting as a subject matter expert, liaison, and trouble shooter for the Vendors we represent. Additionally, you are responsible for providing Best in Class customer service, answering incoming questions and requests, and providing timely and accurate service and solutions to our Vendors and Customers.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
ABOUT FRONT ROW SALES & MARKETING
At Front Row, you will find supportive and engaging leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrating success as a team. We also grow careers - giving our employees the tools and support to expand their knowledge base and accelerate their career development. Join our Front Row Sales & Marketing Team today to feel valued and inspired while making an impact.
Full Time
$45k-58k (estimate)
05/21/2024
06/09/2024
gofrontrow.com
PETALUMA, CA
25 - 50
Private
JENS HOLSTEBRO
$10M - $50M
Education & Training Services
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.