4 Sea Logistics Customer Care Manager - Export Jobs in Minneapolis, MN

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Customer Care Specialist - VIRTUAL

iMPact Business Group

Minneapolis, MN | Full Time

$41k-51k (estimate)

2 Days Ago

Customer Care Representative ll

Nilfisk Group

Minneapolis, MN | Full Time

$37k-47k (estimate)

2 Days Ago

Customer Care Specialist

Beyond Vision

Minneapolis, MN | Full Time

$43k-53k (estimate)

Just Posted

Sea Logistics Customer Care Manager - Export

Kuehne + Nagel

Minneapolis, MN | Full Time

$77k-99k (estimate)

2 Months Ago

Sea Logistics Customer Care Manager - Export

Kuehne + Nagel Minneapolis, MN

$77k-99k (estimate)

Full Time | Transportation 2 Months Ago

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Kuehne + Nagel is Hiring a Sea Logistics Customer Care Manager - Export Near Minneapolis, MN

Provide leadership, maintain a positive employee experience, and monitor the Performance of the local Customer Care team
High-level monitoring of Sea Logistics Operational Care Center Team
Oversee staffing and selection decisions, allocate resources, and manage project assignments
Profit maximization –avoid additional costs and expenses due to internal service failure
Participate in customer visits and meetings with local area sales personnel
Manage customer retention and seek organic growth opportunities and new business opportunities; analyze and follow up on customer feedback
Promote training opportunities for self and the team
Support Sales in turning opportunities into partners
Improve processes aiming for customer satisfaction
Enhance customer satisfaction through excellent service quality achievable