The Project Manager Schedules, directs and provides technical support for technicians to meet demands and customer's expectations. Ensures that personnel are being scheduled properly by skill level, efficiency and training. Supervises an directs the technicians to effectively perform the functions of equipment installation, start-up, operation, and other duties as required to ensure customer satisfaction. Reviews technician's work to ensure quality and completeness. Responsible for technician's performance appraisals, reviews and for setting improvement goals.

The Project Manager will review technician notes and work orders daily for completion, accuracy and before closing and approving for invoicing. The Project Manager will ensure that all company/department policies are being followed by all technicians and also be responsible for reviewing and approving time and expense reports for his/her subordinates. Communicates daily with stake holders reporting project information, estimated time to complete jobs, labor hours and parts or material used. Works with other departmental managers to meet company and departmental goals and objectives. Must be efficient in time management and detail oriented. Maintain communication with vendors and factory personnel concerning warranty issues and operational problems and other issues as they apply to products and equipment installed by the company.

Hire and maintain installation technicians.

Schedule Jobs

Responsible for take offs.

Provisioning

Manages all aspects of installations at various locations across the country

Assign and Dispatch technicians and/or contractors to site.

Supervise technicians to provide accountability, correct billing of job/parts.

Review technician notes and work orders for completion and accuracy.

Manage and update work orders for invoicing.

Monitor the progress of all current and pending jobs.

Confirm required parts are ordered in a timely fashion.

Respond to and resolve installation problems.

Communicate and maintain good relations with customers and contractors.. Monitor technician work and provide frequent updates in order to improve employee satisfaction and efficiency.

Help train new employees in company procedures, including safety and work processes.

Verifies Installation, and programming of systems installed by Secur-NetUSA, including

remedying any issues that arise and before customer acceptance.

Manages and directs the work of Secur-NetUSA technicians, subcontract labor to ensure

completion of installation projects and including verification that equipment is received and

ready, jobsite is ready for commencement of project, and that technicians and

subcontractors maintain appropriate schedule and perform work properly.

Ensures that all assigned service and installation projects are handled properly in

accordance with Secur-NetUSA's polies and procedures, are timely completed, and are

completed in accordance with budget.

Assists with other technical support issues, as needed, including response to installation

site in a timely manner.

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed above are representative of the knowledge, skill and

or ability required.

System related Knowledge:

Video security systems IP, HD and Analog camera installation and service.

Access Control and gate systems.

Familiarity with Switches, DVR's NVR's and Wireless bridges.

Network Cabling Cat5, Cat6, and RG59.

Familiar with electronic lock hardware installation.

Strong computer skills including Windows OS, MS Excel, MS Word, and MS Outlook.

Ability to quickly learn new software systems.

Understand and interact with LAN systems as a part of an overall installation.

Must have at least 3 years' experience in Project Managing, Installation, and Customer Service.

5 years of experience in the Low voltage/physical security/IT field with complex enterprise security system, or other low voltage installations including Access Control, Video Security System, Sound Systems or Telecom and cable installation. Must have technical background in video security systems, access control, Network cabling, Networking and electronic technology (low Voltage). Excellent external and internal communication skills. Solid organizational skills, attention to detail and multitasking abilities.

Must have clean driver's license.

Must be well groomed and good hygiene.

Must be available to travel 50% of the time and to travel to various locations across the country.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Paid time off

Compensation package:

• Performance bonus

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Jacksonville, FL 32216: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person