REQUIREMENTS. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio / Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Ability to follow technical guides for retiring and wiping old devices (Work alongside a...
Linux OS familiarity. MySQL / MariaDB / PostgreSQL / Oracle or any RDBMS I need someone who understands SQL query structure. Scripting Bash / Python / Ruby / PowerShell. Capacity Management Understands how private / public enterprise cloud hosting works. Can work with large ACV account stakeholders. This will entail interfacing with internal stakeholders. Nice to have. Understanding of ServiceNow platform. Last updated : 2024-04-27
Job Description. Job Description. REQUIREMENTS. . Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to assign and work on incident tickets through. Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT equipment's. Ability to follow technical guides for retiring and w...
Job Description. Job Description. Responsibilities. Package up and ship out 3000 old obsolete computers to an e-waste service. Get inventory under control. Rebuild some new processes around managing min / max supply levels. Create a hybrid supply chain model where some assets may not physically be onsite and may be distributed directly by 3rd party suppliers. Coordinate and monitor supply chain operations. Ensure premises, assets and communicatio...
Job Description. Job Description. REQUIREMENTS. . As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities. Manage a team of 25-30 technicians across locations. Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning including on call roster. Manage Resource productivity Enable th...
key roles and responsibilities. Manage a team of 25-30 technicians across locations Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning including on call roster Manage Resource productivity Enable the team with training and development Ensure security compliance Ensure sufficient inventory level is managed across locations. Ensure all service request and incidents are resolved before agreed service levels ...
