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Insurance Customer Service Representative
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$39k-49k (estimate)
Full Time 1 Week Ago
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Scott Bigott-Farmers Insurance Agency is Hiring an Insurance Customer Service Representative Near Houston, TX

Job Description

Job Description

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates. We are high ranking Firm in business for 26 years and are highly involved in our community.

Benefits

Annual Base Salary Commission Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Responsibilities
  • Meet new business production goals and objectives as established.
  • Solicits for new business via telephone, networking, and other lead sources.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
Requirements
  • A Property & Casualty license is preferred but will train good individual.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Excellent Communication/interpersonal skills.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/16/2024

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The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Insurance Customer Service Representative job description and responsibilities

An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.

01/17/2022: Norwich, CT

Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.

12/28/2021: Vineland, NJ

Completes customer’s transactional requests as provided by caller.

12/20/2021: Middlesex, NJ

Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.

02/11/2022: Portland, OR

Document their exchanges with clients, often using customer relationship management software.

12/22/2021: Helena, MT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Insurance Customer Service Representative jobs

Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.

03/08/2022: Portland, OR

An Insurance Customer Service Representative should have a good memory to remember details and data.

03/17/2022: Port Arthur, TX

They must be able to cope with a fast-paced work environment.

02/27/2022: Pierre, SD

Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.

02/16/2022: New London, CT

Should have the willingness to provide assistance.

01/09/2022: Rockford, IL

Step 3: View the best colleges and universities for Insurance Customer Service Representative.

Butler University
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