Job Description

About Us:

Schuetz Insurance Services is a leading independent insurance agency that provides a wide range of insurance solutions to individuals and businesses. We offer individualized service and custom insurance plans that cater to the particular requirements of every customer.

At Schuetz Insurance Services, supporting our employees is something we always strive for, so investing in them is key. We aim to create an environment that encourages growth, learning, and development. We offer comprehensive training programs and ongoing support to help our team members succeed. Plus we value independence and encourage our staff to take ownership of their work. We are also committed to giving back to our community. We offer volunteer opportunities and participate in charitable initiatives throughout the year, allowing our team members to make a positive impact on the world around us.

If you are looking for a dynamic and supportive workplace where you can grow your skills and build a rewarding career, Schuetz Insurance Services is the place for you. Join our team and become a part of a company that values excellence, integrity, and community.

Job Description:

We are currently seeking an experienced Commercial Lines Account Manager to join our team. In this role, you will be responsible for managing a portfolio of client accounts and providing exceptional customer service to our commercial clients. We are looking for a highly organized and detail-oriented individual who can work independently and manage multiple priorities effectively. At least 3-5 years of experience in commercial lines, underwriting, and account management. We offer a competitive compensation package, Monday through Friday Work Schedule, an onsite gym, and Work From Home Options. The salary for this position depends on experience. It is $55,000 to $65,000 per year and has opportunities for bonuses twice per year.

Benefits

Paid Time Off (PTO)

Paid Holidays Off

Paid Volunteer Days

Work-Life Balance

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Professional Development

Advancement Opportunities

Mentorship

Professional Work Environment

Equipment Provided

Office Snacks and Coffee

Wellness Benefits

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Insurance

Personal Insurance Reimbursement Program

Healthcare Spending Account

Onsite Gym

Outdoor work area

Hands on Training

Retirement Plan

One - day per week work from home

401k Plan

Responsibilities

• Build strong relationships with clients to maintain and grow customer loyalty.
• Advise clients on suitable insurance options depending on their needs and objectives. 
• Answer inbound calls, respond to emails, and reply to billing inquiries.
• Collaborate with the sales producers to ensure all opportunities have been identified on renewal quotes. 
• Assist clients in making appropriate coverage changes.
• Verify new and renewal policies for accuracy in rating, coverages, and other relevant information
• Perform data entry and maintain accurate records
• Handle confidential information with discretion and follow established protocols.

Requirements

• Active Indiana Property and Casualty License Required.
• 3-5 years of commercial lines account management and underwriting experience.
• Insurance coverage knowledge with an ability to communicate clearly to clients and underwriters. 
• Demonstrate proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
• Able to work under pressure and time constraints in a fast-paced environment
• Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.