SUMMARY OF RESPONSIBILITIES:

The Outside Sales (Account Manager) is responsible for sales and margin growth as-well-as market penetration and market growth. Accountable for retention, development, customer satisfaction of both existing and new accounts, and for area coverage in Western Iowa, Nebraska, and Southeast South Dakota for our OEM Division.

JOB DUTIES INCLUDE:

• Promote and sell DFP products to new and existing customers.
• Ability to develop and build customer base utilizing proven sales techniques including research, prospecting, lead generation, cold calling, and closing.
• Maintain profitability & gross margin objectives.
• Must maintain a good working relationship with Engineering, Purchasing, Management, and all aspects of the Customer.
• Provide adequate forecasts for assigned territory.
• Maintain and Utilize Key Tools; Pipeline, Open Order Reports, Driving Logs, etc.
• Follow-up on all account activities to ensure order accuracy and timelines of completion to customer satisfaction. Apprise supervisor when involved with resolving critical customer satisfaction issues.
• Attend and participate in Vendor and DFP training and sales meetings.
• Maintaining accurate records of customer information, i.e., contacts, project files, competition, etc.
• Travel required – approximately 50% depending on where located.
• Perform other duties as assigned by Area Sales Manager.

SKILLS/QUALIFICATIONS:

Experience in OEM Fluid Power account management, Fluid Power Certification Preferred (not required); Thorough Understanding of Hydraulic and Electrical Systems; Product Knowledge of Pumps, Motors, Valves, and Filtration; Excellent Customer Service (people skills); Strong Communication Skills (written & verbal); Motivated and Function well Independently as-well-as within the Team; Manage Multiple Priorities in a Fast-Paced Environment.