Are you a detail-oriented person who is good with processes and doesn’t mind phone or email conversations with other humans? Has anyone ever told you that you are great at maximizing effectiveness for external and internal customers while building and maintaining camaraderie within your team? Have you been a great leader and guider within your team, mission, and goals?

Sashco develops and manufactures innovative and high-performance sealants, caulks, and stains for the DIY, remodeling, and log home finishing markets. We are a third-generation family-owned, professionally operated company. We are dedicated to delivering products that work and, more importantly, to running the company in a way that honors people.

As a Customer Service Supervisor, your mission is to provide high-performance service and support with a personal touch. You will be supervising a team of 5 who enter orders, answer questions (after in-depth training, of course), and help solve problems for the people who use Sashco products. You are “the heartbeat” of the company and ambassador of great customer experiences, a position of honor at Sashco.

In order to succeed in this role, the ideal candidate must…

Medical: 4 Options offered through Cigna, 2 HDHP with different networks, 1 copay plan,
1 HDHP with an HRA.
Dental: offered through Cigna
Vision: offered through Superior Vision
401k: offered through Empower, match of 50% up to 6% (Team member puts in 6%,
Sashco will match up to 3%)
HSA (Health Savings Account) through Optum Bank: HSA funds can be used to pay

for qualified out-of-pocket medical expenses and qualified dental and vision expenses,
Sashco will match up to $500 annually.
HRA (Health Reimbursement Account): through Garner, this is a $2500/$5000 HRA.
LTD/STD- (Long Term & Short-Term Disability): offered through Mutual of Omaha
offers supplemental income due to being out of work due to accident or illness.
Benefit is paid for by Sashco.
Life AD&D: offered through Mutual of Omaha: All eligible team members are provided
basic life and accidental death and dismemberment (AD&D) insurance for $25,000.00;
Life AD&D is paid for by Sashco.
Supplemental Insurance through Boston Mutual (Whole Life, Group Accident, and
Employee Critical Illness):
Accident Insurance – helps offset the unexpected medical expenses, such as emergency
room fees, deductibles and copayments that can result from a fracture, dislocation or
other covered accidental injury.
Critical Illness Insurance – compliments your major medical coverage by providing a
lump sum benefit that you can use to pay the direct and indirect costs related to a
covered critical illness, which can often be expensive and length.
Whole Life Insurance
Marketplace Chaplin program: On a voluntary and confidential basis, neutral from
company business operations, Chaplains will extend care, concern, compassion and
hope to all employees and their families.
Smart Dollar: Dave Ramsey’s Financial Peace University for the corporate environment.
Smart Dollar teaches financial wellness, including tips on savings, becoming debt free,
and budgeting.
Professional Development Program: Internal learning, Supervisor Training,
Management 101, etc.
Online Learning: available for any team member through UDEMY
PTO: Starting at 152 hours accrued (3-weeks, 4 days) for the year (5.85 hours per pay
period) Vacation and sick time are all included in PTO. We are closed Christmas Eve –
New Year’s Day annually you will need to take PTO up to 32 hours during that week.
9 Paid Holidays New Year’s Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas Day and a
Floating holiday to be used at any time.
Prowler Awards: Peer nominated, Team Member of the year (gets to drive the company
vehicle for a year)
Tuition Reimbursement Program: up to $2000 per year for qualified team members.
Wellness Incentive Program: This program changes annually but it is designed each
year to incentivize team members to have better all-around wellness.
Reward Program: Currently, this program pays commercial team members a
percentage of their annualized salary based on a combination of year over year brand
unit growth and cost savings and is paid according to a quarterly payout structure.
The reward is not to be construed as any part of your base salary. The reward program
does not provide a guarantee of payment and the reward program can be changed at
any time at the discretion of the Leadership Team.