About us

Santana Leather Care is a small business in New York, NY. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

```Overview``` We are seeking a highly motivated and customer-oriented individual to join our team as a Client Services Representative. As a Client Services Representative, you will be responsible for providing exceptional service and support to our clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, collaborating with cross-functional teams to ensure client satisfaction. ```Duties``` - Serve as the main point of contact for assigned clients, building strong relationships and understanding their needs - Collaborate with internal teams to develop and execute client strategies - Conduct market research and analyze industry trends to identify opportunities for growth - Provide product demonstrations and presentations to clients, showcasing the value of our SaaS solutions - Assist with project management, ensuring timely delivery of client projects - Handle client inquiries and resolve any issues or concerns in a timely manner - Maintain accurate records of client interactions and update the customer relationship management (CRM) system ```Skills``` - Strong sales skills with a proven track record of meeting or exceeding targets - Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously - Experience in the financial services industry is preferred - Ability to analyze data and market trends to identify opportunities for business growth - Proven account management skills, with the ability to build and maintain strong client relationships - Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex information to clients - Proficiency in using CRM systems and other relevant software applications If you are a motivated individual with a passion for delivering exceptional client service, we would love to hear from you. Join our team and be part of an innovative company that values collaboration, growth, and customer success.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Paid time off
• Paid training

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 3 years (Preferred)

Ability to Relocate:

• New York, NY 10019: Relocate before starting work (Required)

Work Location: In person