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Full-Time Customer Service Rep
$35k-44k (estimate)
Full Time 4 Months Ago
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Sanborn's Air Conditioning & Heating is Hiring a Full-Time Customer Service Rep Near Redlands, CA

Sanborn's Air Conditioning and Heating of Redlands, CA is seeking to hire a full-time Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome? Would you like to work for a reputable and stable local company in an essential industry where your contributions will be valued? Are you ready to have your weekends and evenings free? If so, please read on!

This Customer Service Rep position earns a competitive wage of $17.00 /hour, depending on skills and experience. We also provide excellent benefits, including opportunities for advancement, medical benefits, paid holidays, and paid vacation time. If this sounds like the right CSR opportunity for you, apply today!


ABOUT SANBORN'S AIR CONDITIONING AND HEATING

The philosophy of teamwork is where it starts for us. We deliver 5-star service to our many satisfied customers in the Redlands, Banning, and San Bernardino areas. Educating our customers is our main focus. We save them money with a home comfort system that provides peak performance at the best value. We also offer solutions for indoor air quality concerns in order to provide our clients with the healthiest and most breathable air.

We owe our incredible success to our reliable and motivated team members. We truly value each employee and strive to create career development opportunities for anyone who wants to grow and work within a great team atmosphere.


A DAY IN THE LIFE OF A FULL-TIME CUSTOMER SERVICE REP

As our Customer Service Rep, you are a "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling and confirming appointments, entering purchase orders, and processing invoices.

Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!


QUALIFICATIONS FOR A FULL-TIME CUSTOMER SERVICE REP

  • Multi-phone experience
  • Customer service experience
  • Proficient Microsoft Office and scheduling skills
  • Above-and-beyond customer service skills

Any experience in the HVAC industry would be a plus but is not required. Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you solve issues for all kinds of clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, then you might just be perfect for this Customer Service Rep!


FULL-TIME CSR WORK SCHEDULE

This full-time CSR position works Monday - Friday.


READY TO JOIN OUR HVAC OFFICE TEAM?

If you think that you might be right for this CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 92374

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

12/07/2023

EXPIRATION DATE

05/05/2024

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The job skills required for Full-Time Customer Service Rep include Customer Service, CSR, Scheduling, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Full-Time Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full-Time Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Full-Time Customer Service Rep positions, which can be used as a reference in future career path planning. As a Full-Time Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full-Time Customer Service Rep. You can explore the career advancement for a Full-Time Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
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