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Front Desk Concierge
San Francisco SPCA San Francisco, CA
$47k-55k (estimate)
Full Time | Civic & Environmental Advocacy 0 Months Ago
Save

San Francisco SPCA is Hiring a Front Desk Concierge Near San Francisco, CA

Description

About Us: 

San Francisco Society for the Prevention of Cruelty to Animals (SF SPCA) is an individual, private non-profit organization dedicated to saving and protecting animals, providing compassionate care, and enhancing the human-animal bond. We offer a range of services including adoptions, veterinary care, behavior resources, and programs aimed at promoting access to care for our community.

Job Description: 

We are currently seeking a friendly, organized, and customer service-oriented individual to join our team as a Front Desk Concierge. The Front Desk Concierge will be the first point of contact for visitors, clients, and volunteers at our facility. This role is essential in providing top notch customer service and ensuring smooth operations at our front desk.

Responsibilities:

  • Greet visitors, clients, and volunteers with a warm and welcoming demeanor.
  • Provide information to the public or direct inquiries to the appropriate department.
  • Manage food purchases from our clients.
  • Manage the donation process by collecting and organizing donated items.
  • Assist clients with solving problems, including compassionate empathy in stressful situations.
  • Ability to understand and respond appropriately to clients and pets that are experiencing physical and emotional trauma.
  • Maintain cleanliness and organization at the front lobby area.
  • Assist with administrative tasks such as processing employee/volunteer badges and parking passes. 
  • Uphold SF SPCA's mission and values in all interactions with the public and fellow team members.

What will make your candidacy stand out:

  • Excellent interpersonal and communication skills.
  • The ability to resolve conflict and de-escalate situations through empathy and understanding.
  • Strong customer service orientation with a positive attitude.
  • Proficiency in basic computer skills and familiarity with office software.
  • Previous experience in customer service, reception, or hospitality preferred.
  • Passion for animal welfare and commitment to the SF SPCA's mission.

Requirements:

  • High School Diploma or GED equivalent required. 
  • A minimum of 2 years of college education or 2 years of related experience preferred to qualify for this position.
  • Must be available to work weekends, holidays and overtime as needed.
  • Fluency in Spanish, Mandarin and/or Cantonese is a plus.
  • Veterinary Practice experience will be an advantage.

 Included Benefits:

  • On-site gated parking with security
  • Eligibility to participate in our new student debt benefit program
  • Competitive PTO
  • Low-cost medical, vision, and dental insurance plans 
  • 401K with matching funds
  • Generous discounts on veterinary care and supplies
  • Bring your dog to work! 

About Us:

Here for animals since 1868, the San Francisco SPCA is one of the Bay Area’s most respected nonprofit organizations. Iconic and innovative, the SF SPCA offers you the opportunity to join a team committed not only to veterinary excellence, but to a balanced work environment. The San Francisco SPCA welcomes everyone! We know diversity drives innovation and brings new perspectives. We consider our differences valuable assets that help us continually strive to be better at what we do.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$47k-55k (estimate)

POST DATE

04/23/2023

EXPIRATION DATE

05/26/2024

WEBSITE

sfspca.org

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

25 - 50

FOUNDED

1868

CEO

DANIEL CRAIN

REVENUE

$10M - $50M

INDUSTRY

Civic & Environmental Advocacy

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About San Francisco SPCA

As the fourth oldest humane society in the U.S. and the founders of the No-Kill movement, the SF SPCA has been at the forefront of animal welfare for 150+ years. We are always looking for passionate, animal-loving professionals to join our family. We are a true collaborative community of top-ranked experts, supporting staff and volunteers who come together in our world-class facilities to save lives. We're passionate about making sure homeless animals find loving homes and all animals get the care they deserve. If these animals are injured, sick, or behaviorally challenged, we will do everythi...ng we can to help them. OUR HISTORY IS SAVING ANIMALS In 1868, Banker James Sloan Hutchinson caught sight of two men dragging a terrified hog along the rough cobblestone street in San Francisco. Appalled, Hutchinson stepped in to stop the cruelty and rescue the hog. The incident crystallized Hutchinsons concern over widespread animal abuse, and he soon rallied 15 like-minded citizens to found the San Francisco SPCA. Today we are a mighty presence in the animal welfare community. Our vision is about creating a community where pets can live their best lives. Where animals not only have loving homes, but also access to medical care and the best welfare. We ask ourselves: How can we improve the quality of life for cats and dogsand the people who love them? More
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The job skills required for Front Desk Concierge include Customer Service, Problem Solving, Initiative, Confidentiality, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Concierge. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Concierge positions, which can be used as a reference in future career path planning. As a Front Desk Concierge, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Concierge. You can explore the career advancement for a Front Desk Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Concierge job description and responsibilities

Front desk staff and concierges are both employed by hotels to provide services to their guests.

02/28/2022: Kansas City, KS

Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.

03/30/2022: Canton, OH

At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.

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For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.

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The front office department needs to react to the enquiry of the guests.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Concierge jobs

Many people start work at the front desk with a high school diploma and little or no experience.

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Every multi-departmental physical business needs to have a front office or reception to receive the visitors.

02/14/2022: Waterloo, IA

Apply for a hotel concierge job.

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Apply to open guest service positions.

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To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.

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Step 3: View the best colleges and universities for Front Desk Concierge.

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