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Description
Samson, the worldwide leader in high performance cordage, is seeking a Help Desk Technician who will be responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require the individual give in-person, hands-on help at the desktop level. Responsible for practicing a high level of business ethics and professionalism and adhering to safety and quality guidelines in support of Samson strategy and core values.
Who You Are:
What You'll Do:
What You Should Have:
Education
Experience
Our Team Enjoys Best-in-Class Benefits:
Compensation:
Targeted hiring range: $24.00 - $29.00
Hiring rate will depend on qualifications and experience.
Samson has established wage scales for all of our positions, which are based on a minimum and maximum. The targeted hiring rate above is set to allow for employee’s growth within the role. The full range for this position is min: $23.95 – max: $35.92.
About Us:
With over 140 years in the rope industry, we are focused on meeting the needs of demanding customer applications. At Samson, we’re not just about developing innovative synthetic rope solutions. We also pride ourselves on providing the industry’s best service. From pre-sale to installation to post-delivery follow-up, we want to ensure that we maximize customer experiences to the fullest potential through continually inventing, refining, and optimizing our products.
This is an outstanding opportunity to join a team of pioneers keenly focused on making products that not only meet but exceed expectations. That ambition is reflected in our culture of ingenuity and attention to detail. But at the end of the day, it’s our people, not just our products, that make Samson a dynamic company to work for.
Samson Rope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are an Equal Opportunity Employer (Minority/Female/Disability/Veteran). Employment is contingent on a successful background and illicit drug screen.
Full Time
Consumer Goods
$51k-63k (estimate)
08/06/2023
05/27/2024
samsonrope.com
LAFAYETTE, LA
200 - 500
1878
Private
BOB IHLENFELDT
$50M - $200M
Consumer Goods
Samson designs, manufactures and distributes synthetic ropes to energy, entertainment and utility sectors.
The job skills required for Help Desk Technician include Help Desk, Customer Service, Problem Solving, Operating System, Installation, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.