Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.

Responsibilities:
- The customer service representative is responsible for accurate order entry, processing, scheduling and dispatching jobs to/from customer and service technicians.

- Possess outstanding ability to communicate via the telephone, mobile phones, and email while processing both customer and technician's information.

- Works to resolve customer and technician's issues

Requirements:
- Excellent phone etiquette and communication skills
- Proven experience in customer service or related field
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and software applications

We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you!

Note: All positions at our company are paid positions, including internships.

Job Type: Full-time

Pay: $19.30 - $23.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Bensalem, PA 19020: Relocate before starting work (Required)

Work Location: In person