Under general supervision from the Social Services Manager, performs professional social services casework and case management duties within the Social Services Department. Ensures quality, effective and efficient social services are provided to clients with a focus on case management services. This job class is treated as an FLSA Exempt.

Distinguishing Features: The Social Worker II (LEARN) carries a heavier caseload than the Social Worker I (LEARN) with a higher proportion of difficult or complex cases as compared to a Social Worker I (LEARN) and may provide counseling and group services under MSW supervision.

Essential Functions: Essential functions may vary among position and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

2. Assists with coordinating all LEARN activities and program development.

• Demonstrates experience with program development and the ability to coordinate and develop activities and procedures.
• Provides a constant flow of communication to the manager about program status. Utilizes available techniques to communicate effectively both verbally and with written documentation.
• Assists with program outreach and promotion both within and outside of the Community by performing basic public relation duties. Creates new and innovate ways to recruit program participants. 
• Designs forms for record keeping, case management, and scheduling.

3. Provides case management, follow-up, and support services to individuals and their families.

• Refers clients to various agencies and programs. Refers special cases to resource agencies that are not available with within the Community. 
• Maintains current and comprehensive participant case files that includes contact information, assessments, case plans, case documentation, attendance records, appropriate paperwork, and other case file documentation. 
• Assists participants with educational, vocational, and career needs. 
• Provides ongoing assessments of individuals and families, and monitors progress.
• Makes home visits or agency visits to other similar settings in order to provide support and case management services to individual and families.

Knowledge, Skills, Abilities, and Other Characteristics:

• Knowledge of the history, culture, laws, rules, customs, and traditions of the Salt River Pima-Maricopa Indian Community.
• Knowledge of family studies and human development principles and concepts.
• Knowledge of social work principles and concepts.
• Knowledge of social work methods and techniques including group and individual counseling, crisis intervention and referrals.
• Knowledge of Federal, State and Tribal laws, rules, regulations, standards that apply to public social welfare service programs including those relating to Temporary Assistance to Needy Families (TANF).
• Knowledge of all enrollment eligibility requirements for needed services.

• Skill interviewing and orienting individuals and their families.
• Skill with case management including planning, scheduling and time management.
• Skills establishing and maintaining effective working relationships with other programs, academic and social work professionals, Community officials, SRPMIC co-workers and clients.
• Skills maintaining accurate statistics utilizing computerized record-keeping processes.

• Ability to perform ongoing assessment of each active case to assess the family’s social needs.
• Ability to provide individual case planning to work towards the overall goal of self-sufficiency.
• Ability to provide continued monitoring of each case in order to determine if resources are appropriate and sufficient.
• Ability to provide intervention to address the initial and periodic social barriers through available resources.
• Ability to provide ongoing evaluation of total case load in order to determine if positive movement is occurring.
• Ability to seek out available resources for participants seeking additional training and placement.
• Ability to use a personal computer including MS Office software.
• Ability to drive SRPMIC vehicles. 

• Education and/or Experience with Family and Human Development work required.

• Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation is required.
• May be required to work beyond normal work hours including nights, weekends and holidays.
• May be required to travel.
• Employees in, and applicants applying for, jobs providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X. “Investigation of Persons Working With Children”.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. 

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods: 

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date. 

The IHS/BIA Form-4432 is not accepted. 

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.