Description

The Case Manager RN (CMRN) is responsible for comprehensively planning care management of targeted patient populations. The CMRN assesses needs, plans, coordinates and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles that will increase their ability to remain healthy at home or in the least restrictive environment. Ensures the process incorporates evaluation of an evidence based plan of care, and consideration of the utilization of all available resources. The incumbent is responsible for assuring regulated standards of practice and UCHC policies in the delivery of care through the clinical support staff. Promotes and restores patient’s health by ensuring completion the nursing process: collaborating with providers and multidisciplinary team members; providing physical and psychological support to patients and families. 

Requirements

• Provides a high quality, safe, and supportive environment in order to care for patients, identifying and meeting the physical and psychological needs. Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Works collaboratively and maintains active communication with the patient’s multidisciplinary care team including providers, pharmacists, social workers, behavioral health specialists, and nurses to achieve timely, appropriate patient management. Interacts with patients, professionals, and the community to achieve continuity of care, coordination of services and to document plans of care.
• Identifying early risk factors and conducting ongoing assessments and documenting in an electronic file. Collaborating with Nurse Practitioners, Physicians and Physician Assistants to coordinate necessary services.
• Proactively identifies and resolves delays and obstacles impeding clinical progress. Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. Maintains patient confidentiality at all times.
• Follows protocols of care related to Health Maintenance, Care Gap Closure, and Chronic Disease Management. Supports policies, procedures, guidelines and standards of Care. Functioning as liaison for patient/family in navigating the continuum of care. Serves as patient advocate in interdisciplinary care meetings.
• Provide support services and/or appropriate referrals for client and family as needed. Develops and maintains accurate case records of each referred customer/patient. Documents fully and accurately. Knowledgeable of and appropriately utilizes computer databases and documentation systems. 
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following ambulatory care philosophies and standards of care set by state board of nursing (State Nurse Practice Act) and other governing agencies.

Qualifications/Requirements

• Degree or diploma as a Registered Nurse from an accredited school of nursing, Minimum of two years of practical experience with hands-on patient care nursing, either in a hospital or clinic setting.
• Supervisory and ambulatory care experience -- preferred
• Reliable vehicle and proof of insurance

Licensure/Certification

• RN licensed to practice in Arizona with license in good standing.
• Current CPR certification
• Valid Arizona driver’s license