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Customer Service Representative
$36k-46k (estimate)
Full Time | Transportation 0 Months Ago
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SALSON LOGISTICS is Hiring a Customer Service Representative Near Ewing, NJ

Customer Service Representative

Qualifications

  • At least 1 year of warehousing customer service experience knowledge of the 3rd party warehousing
  • Excellent customer relations skills: effective listening and communication
  • Creative problem solver- Knowledge of High Jump/Accelos or WMS programs is a plus
  • Organization time management skills; can adjust priorities as needed
  • Confidence to initiate customer contact
  • Strong team player who works productively with a wide range of people and personalities
  • Scheduling Appointments for Inbound and Outbound truckers
  • Basic computer/keyboarding skills (Outlook, Excel spread sheets, can type 45 words per minute
  • Willing to submit to a pre-employment drug test and background check

Responsibilities

  • Provide outstanding customer service on all calls and great follow-up skills
  • Input information into software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
  • Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare all move-related paperwork and documents
  • All other duties as assigned

Benefits

  • Pay rate: $15-$18 per hour DOI (depending on interview)
  • Medical, vision, and 401(k) available
  • Paid time off
  • Opportunities for training and advancement

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$36k-46k (estimate)

POST DATE

05/24/2023

EXPIRATION DATE

05/23/2024

WEBSITE

salson.com

HEADQUARTERS

CONLEY, GA

SIZE

500 - 1,000

FOUNDED

1960

TYPE

Private

CEO

ANTHONY BERRITTO

REVENUE

$50M - $200M

INDUSTRY

Transportation

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About SALSON LOGISTICS

SALSON is a New Jersey-based logistics company that provides services including drayage, transloading, warehousing and fleet management for businesses.

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