21 Call center representative Jobs in Tulsa, OK
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Saint Francis Hospital is Hiring a Call center representative Near Tulsa, OK
Current Saint Francis Employees - Please click to login and apply.
Part Time
Job Summary : Responsible for obtaining meal orders from patients over the phone by verifying physician diet orders, entering meal selections or tube feeding into CBORD, and assisting patients with making selections which are appropriate for their diet order.
Verifies and communicates allergies as necessary. Uses proper phone etiquette when talking with patients, visitors, or other personnel.
Minimum Education : High school diploma or GED.
Licensure, Registration and / or Certification : Valid Oklahoma Food Handler's permit.
Work Experience : 1 year experience in hospitality industry or in hospital dietary office setting.
Knowledge, Skills and Abilities : Must possess good oral and written skills. Ability to work well with others. Working knowledge of Microsoft office tools.
Ability to use independent judgment.
Essential Functions and Responsibilities : Takes and transcribes phone calls, and communicates incoming and outgoing meal orders from patients, families and nursing staff.
Using the electronic medical record report enters the correct tube feeding into CBORD at the exact rate for those patients unable to eat.
Delivers excellent satisfaction utilizing phone etiquette (AIDET), coaching patients through meal restrictions, and reads back meal selections.
Takes ownership of room service call center program and resolves issues. Works as a liaison between patients and departments over the phone to ensure patient delivery needs are met.
Generates tray tickets with patient meal selections according to preferred meal times; utilizes computer reports to call patients that need assistance with ordering meals.
Decision Making : Independent judgment in making minor decisions where alternatives are limited and standard policies / protocols have been established.
Working Relationships : Works directly with patients and / or customers. Works with internal / external customers. Works with other healthcare professionals and staff.
Special Job Dimensions : None.
This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Nutrition & Food Services Kitchen - Yale Campus
Location :
Tulsa, Oklahoma 74136
EOE Protected Veterans / Disability
Last updated : 2024-04-30
Job Summary
Full Time
Hospital
$42k-53k (estimate)
05/01/2024
05/05/2024
stfrancishospital.com
CHARLESTON, WV
1,000 - 3,000
2006
LAWRENCE E MCMANUS
$200M - $500M
Hospital
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The job skills required for Call center representative include Call Center, Microsoft Office, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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