Position Summary. Member Relations Specialists I key areas of responsibility are to provide information, suggestions and solutions to members and prospective members using remote communication methods. When necessary, connects members with the staff representative who can provide them the specific assistance they need. thereby creating a positive interaction with the member. Performs duties in compliance with regulatory requirements including, bu...
Position Hours. Monday - Friday 9am -6pm and Saturday 8:45am - 12:15pm with a half day off during the week. Essential Job Functions and Responsibilities. Through video transmissions via the Interactive Teller Machine (ITM), process member transactions demonstrating efficiency and good utilization of time in order to assist as many members as possible without negatively impacting the quality of the transaction. Responsible for balancing regularly ...