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Floor Manager
Saigon Social New York, NY
$82k-135k (estimate)
Full Time 2 Months Ago
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Saigon Social is Hiring a Floor Manager Near New York, NY

Saigon Social is a cozy Vietnamese restaurant offering casual Vietnamese comfort food, nestled in the heart of the Lower East Side neighborhood. We are committed to providing our guests with warm and exceptional dining experience, and we are currently seeking a dynamic and experienced Floor Manager to join our team.
As the Floor Manager, you will be responsible for overseeing all aspects of the restaurant floor operations, ensuring seamless service and customer satisfaction.

Your main duties will include:
- Managing and supervising the front-of-house staff, including servers, hosts/hostesses, and bartenders.
- Training and coaching staff on service standards, product knowledge, and customer interaction.
- Monitoring the dining room to ensure efficient seating and flow of guests.
- Addressing customer inquiries, concerns, and feedback in a professional and timely manner.
- Collaborating with the kitchen team to ensure smooth coordination between the front and back of house.
- Maintaining cleanliness and organization of the dining area and bar.
- Implementing and enforcing restaurant policies and procedures.
- Assisting with inventory management and ordering supplies as needed.
- Handling cash transactions and reconciling daily sales reports.
Requirements:
- Proven experience in a similar role within the restaurant industry.
- Exceptional leadership and interpersonal skills.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Excellent communication and customer service skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of POS systems and restaurant management software.
- Food safety certification is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Opportunities for career advancement within a growing restaurant group.
- Bonus structures
- Paid vacation
- Staff meal discounts and other perks.
If you are passionate about hospitality and thrive in a fast-paced environment, we'd love to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role to Saigon Social. Saigon Social is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply. We thank all applicants for their interest in joining our team. Resumes without cover letters will not be considered.

Job Summary

JOB TYPE

Full Time

SALARY

$82k-135k (estimate)

POST DATE

02/05/2024

EXPIRATION DATE

04/06/2024

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The job skills required for Floor Manager include Leadership, Customer Service, Coaching, Problem Solving, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Floor Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Floor Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Floor Manager job description and responsibilities

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The floor manager must handle all this, helping people to stay calm and remaining diplomatic and helpful.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Floor Manager jobs

Administer pay slips to staff.

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Be sure, though, to check that the flooring warranty covers use with floor heating.

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Be transparent and accountable.

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Hire quality employees who want to enact change.

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Manage inventory at all times.

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Step 3: View the best colleges and universities for Floor Manager.

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