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Job Description
Job Description
Our client is seeking a dedicated customer service representative to join their team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company.
They have a 5-day work week; enjoy Saturday and Sunday off!! We have an immediate opening and provide on-the-job training.
What you’ll be doing :
Assist customers by answering questions about accounts, procedures, and services by telephone or email.
Provide excellent customer service to both customers and staff.
Perform accounts receivable duties : calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
Partner with and provide administrative support to the Sales Department.
Perform basic data entry and other administrative duties.
What we’re looking for :
2 years of Customer Service experience in an administrative setting is preferred.
Prior Accounts Receivable experience is highly encouraged.
High School diploma or GED equivalent is recommended.
Verbal & written communication skills : professional telephone and email etiquette.
Essential skills : active listener, responsive, and personable.
Computer skills : proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
Time management and organizational skills with attention to detail.
A collaborative, team-player capable of working independently.
Problem solver in a dynamic environment.
Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)
Full Time
$42k-53k (estimate)
03/27/2024
03/29/2024
s4searchpartners.com
Hoboken, NJ
<25
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Written Communication, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.