14 Patient Service Representative Jobs in Brookline, MA
Boston Vision is Hiring a Patient Service Representative Near Brookline, MA
Job Description
Boston Vision is an academic private practice, at the vanguard of eye care and patient service. This position specifically requires bi-lingual Russian and English speaking Skills. Our other Patient Service Rep positions do not have this requirement. Since founding Boston Vision in 2000, we have relentlessly pursued both improvement in patient experience and innovation in academic medicine. This stems from our philosophy that only through dedicated emphasis on both scientific pursuit and patient satisfaction can we deliver the best possible medical care.
Job Description
Boston Vision is seeking to hire an enthusiastic and motivated administrative professional to serve as our Patient Services Representative. Reporting primarily out of our growing Brookline location, the Patient Services Representative is the first point of contact between our patients and the practice. Under the supervision of our Director of Operations, our Patient Services team work diligently to provide the highest quality of service by assisting patients with scheduling appointments, maintaining patient records, tending to incoming phone calls, and checking patients in and out of appointments. Full time position, Monday-Friday, variation of 8:00am-5:00pm (Depending on opening and closing the clinic). Travel to our Wellesley Clinic is required (204 Worcester St, Wellesley, MA).
In addition to having an exceptional customer service skill set, the role of Patient Services Representative has a strong emphasis on being detail oriented as well as having the ability to practice effective communication, multitask, and problem-solve as needed.
Requirements
- Minimum High School Diploma
- Customer Service Skills
- Bi-lingual Russian and English Speaking and Writing Skills
- Basic computer skills, familiarity with Google Suite.
Additional Information
Boston Vision currently has 6 locations in the Metro-Boston area. We ask our staff to be open to assisting in other locations as the business demands. Additional mileage is reimbursed as a travel expense. Strong candidates should have the ability to provide situational leadership, exceptional diplomatic communication skills, and experience in handling difficult customer situations. Must be a positive and professional team player.
COVID-19 Precautions
- Virtual interview process offered
- Personal protective equipment provided
- Detailed social distancing guidelines in place
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Job Summary
Full Time
$41k-54k (estimate)
04/23/2024
05/09/2024
bostonvision.com
Wellesley, MA
<25
Related Companies
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
