Job Summary:
Functions as the assistant to the manager in leading and managing the property’s food and beverage operations, including Restaurants/Bars and Banquets. The position helps ensure that the food and beverage operation meet the brand’s target customer needs and ensures employee satisfaction; also helps implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.

Operational/Functional:

• Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in Banquet and food and beverage outlets and functions within the hotel. Follow up on guest feedback.
• Assist in hiring, training, promotion, and firing of all Food and Beverage employees.
• Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
• Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
• Visibly work the floor to ensure flawless execution and handle all complaints.
• Inspect room and tables for proper set-up and cleanliness.
• Maintain high standards of personal appearance and grooming
• Ensure all closing duties for staff are completed before staff sign out.
• Perform other duties as requested by management.

Strategy and Planning:

• Assist in managing all aspects of the food and beverage service department.
• Direct and complete scheduled inventories.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Coordinate details of upcoming functions with the Catering & Conventions Services managers.

Managing your Team:

• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Assist in annual performance evaluations of the team members.
• Ensure employees are treated fairly and equitably.
• Coach team by providing specific feedback to improve knowledge, skills, and performance.
• Establish and maintain open, collaborative relationships with direct reports and the entire food & Beverage team.

Duties:

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate offices.
• Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards.

Qualifications and Skills

• High school graduate, some college or equivalent.
• Must have a minimum of 2 years’ experience as a Banquet Manager or Assistant Restaurant Manager/Supervisor, preferably a 4-star restaurant.
• Experience in a hotel or a hospitality-related field preferred.
• Excellent oral and written communication.
• Excellent organization skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Familiarity with Food and Beverage cost controls.
• Must have the ability to motivate restaurant staff and maintain a cohesive team.
• Must be able to suggestively sell menu items, beverages and wines.
• Must be able to endure abundant physical movements in carrying out job duties

Job Type: Full-time

Pay: $41,259.91 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• FB Supervisory: 2 years (Required)
• Restaurant Superisory: 1 year (Required)

Ability to Relocate:

• Chicago, IL 60654: Relocate before starting work (Required)

Work Location: In person