About Us

Infused with Art Deco style, each of our resort’s 393 rooms reflect South Beach’s colorful spirit. Our hotel soaks in striking views of the Atlantic Ocean and has the best address in South Beach, where Ocean Drive meets Collins Avenue. In addition to our competitive company Health Benefits, we at the Royal Palm provide our associates with a variety of perks and incentives such as discounted city parking, associate recognition programs, a daily complimentary meal, summer BBQs and a variety of other fun events. We take care of you so that you can take care of our guests. Start your career in Miami today! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Provides administrative support for the Engineering department.

Responsibilities

• Provides administrative support for the Engineering department. This includes but is not limited to answering telephones, filing, typing, preparing reports, maintaining data bases etc.
• Issues work requests to Engineering and Landscaping staff.
• Coordinates work activities including contractor work.
• Places orders for product and services; maintains proper purchase order control systems.
• Keeps track of all department invoices and maintains a proper check book system.
• Coordinates activities between Rental Mgmt and Engineering Department. Issues invoices for billable services.
• Tracks and maintains Service Dispatch system data. Keeps track of work orders.
• Interacts and communicates with HSKP, Front Desk, F&B, Conference Services and other key departments to expedite service needs.
• Coordinates, issues and modifies work schedules for engineering and landscaping departments. Keeps track of attendance, vacations etc.
• Is responsible for all payroll related matters. Issues required personnel action forms.
• Attends pre-con, staff, MOD and other operation meetings.
• Maintains proper stock of office supplies and keeps office clean and organized.
• Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance coming to her/his attention so that prompt corrective action can be taken when appropriate.
• Prepares reports as requested for a more informative data base for improved management decision making and critical evaluation of work activities.
• Prepares all duties/accountabilities in a timely and efficient manner following established company policy and projecting a favorable image of Hawk’s Cay Resort & Spa.
• Attends meetings to maintain favorable working relationships among resort employees and promote maximum moral, productivity and efficiency.
• Adheres to scheduled work hours; is punctual in reporting and gives ample notice to supervisor if she/he can not meet schedule to ensure man power coverage.
• Performs other duties as required.

Qualifications

• High school diploma or higher education.
• Advanced computer skills required.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Must be organized and structured.
• Must be flexible, friendly and have good people skills. Must be able to multi-task
• Previous work experience in a engineering or contracting office environment preferred.
• Must be able to sit for long periods of time and work in front of a computer terminal. 

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.