Dispatcher / Office Admin

Beginning wage is $16 to $18 - salary based on experience.

Hours: 9am to 6pm with the occasional Saturday as needed.

Roto-Rooter Plumbing needs a qualified Dispatcher/Office Admin. The ideal candidate must have practical and working knowledge of Office duties and procedures.

Essential functions:

• Scheduling and dispatching plumbing and drain cleaning jobs accurately and in a timely fashion.
• Administration duties will include maintaining filing system, creating weekly reports, collection calls to commercial customers, and other assigned tasks as needed.
• Applicants must be experienced in working in a busy environment, have a good knowledge surrounding area and be able to anticipate next steps, juggle multiple tasks and prioritize responsibilities. You will be interacting closely with office team members and field technicians.

This position requires excellent organizational, communication and interpersonal skills. Under pressure, one must maintain a high level of professionalism.

Advanced Skills:

• Communication
• Customer Service
• Microsoft Office Suite
• Excel
• Word
• Bi-lingual a plus

We conduct pre-employment drug screening and background check including driving record and criminal history.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Required)

Work Location: In person