This position will be in the Admissions Department. All admissions to the facility are handled through this department. This individual will possess a well-rounded understanding of services, routines, staffing, environment and general operations of the New York State Veterans Home.

REQUIRED SKILLS :

• Coordinate all pre-admission interviews with the Admissions Coordinator on prospective applicants in a variety of settings.
• Work closely with Director and Assistant Director of Nursing, or designee, to determine appropriate individuals for admission.
• Maintain a public relations program with all hospital discharge planners and families. Work closely with home staff assigned to the more global public relations program working with other outside agencies.
• Schedule all admissions to the facility, working closely with the multidisciplinary team.
• Have knowledge of community services / facilities to make alternative suggestions / assistance in placement of applicants who are inappropriate for our facility.

DUTIES / RESPONSIBILITIES INCUDE :

• Initially, reviews application to determine potential eligibility for admission to the home.
• Provides information to applicants and their families related to admission to the facility.
• Obtains and completes all necessary admission and readmission paperwork.
• Responds to referrals in a timely fashion.
• Provides consistent and timely follow-up with applicants / families through appointments, phone calls, etc.
• Conducts personalized appointments, tours and coordinates the application process.
• Schedules and provides tours or makes arrangements for another staff member to do so if unavailable.
• Coordinates and conducts pre-admission meetings.
• Initiates insurance checks by providing information to appropriate staff.
• Contacts previous Primary Care Physicians, etc. to secure all immunizations.
• Ensures applicant TB screening is completed.
• Enters pre-admission orders and demographics into Electronic Health Record.
• Settles resident into room, ensures clothes go to laundry for labeling and all electrical items are inspected.
• Meets with family members at admissions to conduct and review all Admission Agreements.
• Provides strong customer service.
• Works in a high pace environment managing several cases, families, hospitals, discharge planners and internal staff simultaneously to get resident admitted within 24 hours.
• Other duties assigned as need arises.

Offers will be contingent on the successful competition of background.