Robert Half is currently seeking a friendly and customer-oriented Customer Service Receptionist to join our team and serve as the first point of contact for our clients. As a Customer Service Receptionist for our HVAC company, you will play a vital role in ensuring that our clients receive outstanding service from the moment they contact us. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to multitask effectively in a fast-paced environment.Responsibilities:Client Interaction:Greet clients and visitors warmly as they enter the office, creating a positive first impression.Answer incoming calls promptly and professionally, addressing client inquiries and scheduling service appointments.Appointment Scheduling:Coordinate service appointments with clients and assign them to the appropriate HVAC technicians.Manage the appointment calendar efficiently, ensuring accurate scheduling and timely communication with clients.Customer Support:Provide information to clients about our HVAC services, pricing, and appointment availability.Assist clients in resolving issues or concerns, escalating complex matters to the appropriate department when necessary.Administrative Tasks:Perform various administrative duties, including data entry, filing, and maintaining client records.Assist in preparing invoices, quotes, and other documents as needed.Communication Liaison:Relay messages and information between clients and HVAC technicians, ensuring clear and timely communication.Respond to client inquiries via email or other communication channels in a professional and courteous manner.Office Maintenance:Maintain cleanliness and organization at the reception area, ensuring a neat and welcoming environment for clients and visitors.Monitor and replenish office supplies as needed.