Our client has a great opportunity for a Customer Service/Account Manager to join their growing team in their Parsippany NJ office. Responsibilities of the Customer Service/Account Manager include but are not limited to:- Process RFQ and orders;- Build and maintain long-lasting customer relationships;- Make cold calls;- Generate sales with new leads and increase turnover with existing accounts;- Hit and exceeds sales targets and customers quotas;- Provide support to the Outside Sales Representatives, and assist management processing customers’ orders - Present realistic forecasts and strategic business plans to the management team;- Answer phone calls - Convey messages, and monitor the e-mails flow - Provide technical support to customers - Data entry