Position Summary

The Outbound Manager manages and coordinates the outbound logistics of an individual client location under supervision of the General Manager. This position participates in the development and implementation of location policies and procedures. He/she partners with current motor carriers and a pipeline of potential motor carriers. This position conducts operational analyses, and audits current outbound procedures to monitor and improve the efficiency of operations and client satisfaction.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Oversee the daily outbound operations of a location and its various components, ensuring compliance with company, client, local, state, and federal policies and regulations

• Develop or assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the location

• Oversee the supervision of personnel including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance

• Hold daily stand-up meetings with key stakeholders

• Interpret and share location statistics with key stakeholders

• Partner with motor carriers

• Review and interpret operating information as appropriate; coordinating and developing periodic operating analyses

• Provide advice and assistance to top management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures

• Represent the organization at various community and/or business meetings; promoting existing and new programs and/or policies

• Oversee the supervision of up to 2 direct reports within a location 

• Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Associate degree in logistics, supply chain, or comparable work-related experience

• Directly related management expertise in fiscal services, administration, and human resources gained through either 2-years of equivalent-level work experience or completion associate degree in business management or related discipline

• Knowledge of organizational structure, workflow, and operating procedures

• Knowledge of applicable legislation, standards, policies, and procedures within specialty area

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

• Strong presentation skills to engage with motor carriers, clients, and other stakeholders

• Skill in examining operational procedures, formulating policy, and developing and implementing new strategies and procedures

• Employee development skills

• Motor Carrier development skills

• Ability to supervise and train employees including organizing, prioritizing, and scheduling work assignments

• Ability to communicate effectively orally and in writing

• Ability to foster a cooperative work environment

Non-Essential Duties and Responsibilities

The non-essential functions include, but are not limited to the following:

• Speaking with Motor Carriers and checking compliance

• Communicating with other departments on updates, meetings, and other as needed

• Interviewing and recruiting for Riverstone staff

• Other duties as assigned

Preferred Qualifications (Knowledge, Skills, and Abilities)

• Associate degree in logistics, supply chain, or comparable work-related experience

• Two (2) years or more of experience in delivery, logistics, or industry-related field preferred

Systems preferred

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. 

Benefits

$80,000 base salary, PTO, medical, dental, and vision insurance, 401(k), referral bonus program, great culture and environment, caring management, and leadership!

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.