260 Office Manager (FT) Jobs in Austin, TX
River Rock Dental Family is Hiring an Office Manager (FT) Near Austin, TX
Responsibilities:
- Model outstanding patient service, written, verbal, and other communication skills.
- Identify team member strengths and areas of opportunity as it relates to patient skills.
- Train, coach, and mentor team members to optimal patient service levels.
- On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs.
- Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed.
- Partner with the human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings.
- Attend meetings, training courses, and other learning and development opportunities as made available and/or required.
- Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice.
- Understand, analyze, and action plan key performance metrics to successfully lead and grow the business.
- Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements.
- Review operating performance results and take immediate steps to implement course corrective activity as needed.
- Minimum 2 years prior Dental Office Management experience.
- A High School diploma or GED required a 4-year bachelor's preferred or the equivalent of management experience in the dental field.
- Bilingual (Spanish) is preferred.
- Sales and Customer Service experience is a plus.
- Ability and willingness to multi-task, delegate, and hold others accountable.
- Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix and Dexis software).
- Knowledge of dental insurance and billing.
- Must be available to work some Saturdays.
- Ability to travel as needed.
Job Summary
Full Time
$61k-80k (estimate)
04/21/2023
05/06/2024
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