Job Purpose

Process and analyze accounts receivable transactions for multiple business units while fostering positive relationships with customers.

Essential Functions

• Review sales order, purchase order, and bill of lading for pricing and quantity
• Create invoices and send to customers
• Monitor shared email boxes and address customer account inquiries in a timely manner; escalate inquiries to other team members as needed
• Foster professional relationships with customer organizations
• Monitor customer aging reporting, assist with customer account aging reconciliation, and follow up with customers on past due accounts
• Follow escalation process for overdue invoices
• Assist with other accounting initiatives and duties as needed
• Comply with all food safety requirements, training, policies, and procedures
• Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

• High school diploma/equivalent or 2-yr. accounting associate degree with 2 years Accounts Payable and/or Accounts Receivable experience required or bachelor’s degree in accounting or finance with experience optional
• Prior experience in a multi-factory or multi-division company preferred
• Proficient with Microsoft Office applications (Excel and Word)
• ERP experience, preferably with Microsoft Dynamics Navision, Great Plains, or SAP
• Process-driven with the ability to demonstrate excellent customer service skills
• Able to take initiative including a strong desire to suggest process improvements
• Critical thinker with excellent problem-solving skills and the ability to understand general ledger account coding
• Self-motivated, goal oriented, quality driven, and capable of working independently with minimal supervision
• Highly organized with the ability to manage multiple tasks and meet deadlines in a high-volume, fast-paced environment
• Solid work ethic demonstrating strict attention to detail and a high degree of accuracy
• Clear and effective verbal and written communication skills