Job Purpose

Serve in a leadership capacity to the Accounts Receivable team, including training and mentoring. Assist Senior Accounting Manager in leading the team to analyze and process customer cash application and sales invoice transactions. Assist with key customer accounts. Support company-wide accounts receivable initiatives and projects.

Essential Functions

• Coordinate the completion of all accounts receivable transactions including invoicing, cash application, and billback/rebate entry while ensuring proper coverage and cross-training
• Provide expertise and guidance to AR staff to ensure timely and accurate reconciliation of open chargebacks, disputes, and short payments on accounts receivable
• Communicate aging and bad debt concerns to Senior Accounting Manager and take or coordinate appropriate action to address issues
• Respond to and coordinate resolution of escalated inquiries from customers and internal business partners
• Monitor group mailboxes to ensure team is current on handling
• Coordinate billback process across all facilities including entry, validation, and disputes
• Support proper setup and maintenance of customers in applicable ERP system(s)
• Support monitoring of Electronic Data Interchange (EDI) including partnering with technical teams on resolution of errored invoices
• Apply an understanding of generally accepted accounting principles (GAAP) and knowledge of the general ledger to appropriately record unusual transactions
• Generate reports upon request using applicable ERP system(s) including weekly and monthly reporting
• Perform month-end close tasks as assigned
• Assist Sales and Marketing with RFP/RFI document support requests
• Support company-wide special projects/process improvements impacting AR
• Identify areas of process and productivity improvement across all business units; assist in designing and implementing procedures
• Understand and comply with established company procedures designed to support effective internal controls; support audits
• Support food safety program, quality standards, and legality of manufactured products
• Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

• 2-year accounting associate degree or higher preferred
• 4 years general accounting experience, with 3 years accounts receivable experience
• Prior supervisory experience preferred
• Prior experience in a multi-factory or multi-division company preferred
• Proficient with Microsoft Office applications (Excel and Word)
• ERP experience, preferably with Great Plains, SAP, or Navision
• Process-driven with the ability to hold others accountable while demonstrating excellent customer service skills
• Able to take initiative including a strong desire to suggest and develop process improvements
• Critical thinker with excellent problem-solving skills and the ability to understand accounting impact
• Self-motivated, goal oriented, quality driven, and capable of working independently with minimal supervision
• Highly organized with the ability to manage multiple tasks and meet deadlines in a high-volume, fast-paced environment
• Solid work ethic demonstrating strict attention to detail and a high degree of accuracy
• Clear and effective verbal and written communication skills