Description

We are looking for a talented and motivated individual to join our team at Rhino-Rack, a leading manufacturer of roof racks, bike carriers, and vehicle accessories. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team, you will have the opportunity to work in a dynamic, fast-paced environment where your skills and ideas will be valued and appreciated.

About Us 

In our 31st year, Rhino-Rack products have earned a reputation for their durability, quality, and innovative design. They are trusted and used by a wide range of people for both work and play, including 4WD adventure enthusiasts, weekend warriors, family road trippers, tradespeople, and anyone who needs extra space for their gear and equipment. Whether you're heading off on a camping trip, carrying tools to a job site, or transporting your bike to the trails, Rhino-Rack products can provide a secure and convenient solution. The company's products are designed to be versatile and customizable, allowing you to configure them to meet your specific needs. With a commitment to excellence and customer satisfaction, Rhino-Rack is a trusted brand that offers reliable products for anyone seeking to make the most of their adventures, no matter what they may be.

About The Role

 The Key Accounts and OEM Manager is responsible for managing relationships with our key retail and original equipment manufacturer (OEM) accounts. The Key Accounts and OEM Manager is a strategic thinker with excellent communication, negotiation, and relationship-building skills. You are customer-centric, with a deep understanding of our customers' needs and preferences. The Key Accounts and OEM Manager is innovative, with a passion for finding new and creative solutions to complex problems. They are committed to personal and professional development, always striving to learn and grow in their role. Finally, you will need to be collaborative, and able to work effectively with others to achieve common goals. 

Key Responsibilities

• Develop and execute strategic account growth plans for each key retail and OEM account to ensure sales growth and profitability.
• Create joint promotional and marketing plans and have in place an activities calendar to track key objectives.
• Establish and maintain strong relationships with key decision-makers and influencers within the accounts.
• Conduct regular business reviews with key accounts to ensure customer satisfaction, identify new business opportunities, and address any issues or concerns.
• Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure the successful implementation of account plans and initiatives.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify potential opportunities and threats.
• Negotiate pricing and terms of sale with key accounts to maximize sales revenue and profitability.
• Develop and deliver sales presentations, proposals, and reports to key accounts and internal stakeholders.
• Manage and forecast sales pipeline and achieve sales targets.

Requirements

•  Bachelor's degree in business, or a related field.
• At least 5 years of experience in key account management, preferably in the big box retail and OEM sectors. 
• Proven track record of successfully managing key accounts and achieving sales targets.
• Strong analytical, negotiation, and communication skills.
• Ability to develop and execute strategic plans and initiatives.
• Experience working with cross-functional teams and collaborating with internal and external stakeholders.
• Proficiency in Microsoft Office and CRM software.