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Bilingual Medical Front Office Assistant
$38k-47k (estimate)
Full Time | Business Services 8 Months Ago
Save

Resource Center is Hiring a Bilingual Medical Front Office Assistant Near Dallas, TX

Title: Bilingual Medical Front Office Assistant English/Spanish
Reports to: Practice Manager

Position Overview:
This position is responsible for day-to-day operation of the office. This position requires self-motivation and the ability to multi-task. High quality customer service skills in addition to accuracy and attention to detail are essential to this position. Position will communicate with patients, doctors, pharmacies, and insurance companies in English and Spanish.

Job Duties
and Responsibilities:
  • Assist clients with check-in, and verify and update patient demographics during check in
  • Distribute and gather required documents and answer general questions
  • Collect payments and record them accurately in electronic health record
  • Verify and update patient ID, insurance, photo, and other required forms in EHR
  • Schedule, confirm, cancel, and reschedule appointments
  • Maintain pharmaceutical rep visit calendar
  • Answer multi-line phone system and reply or route accordingly
  • Manage office email box by timely routing or replying to faxes and messages daily
  • Maintain notes in electronic health record of patient conversations
  • Perform and note routine follow-ups on missed or cancelled appointments
  • Accurately record and scan Ryan White visits at time of visit
  • Add new patient data to the electronic health record
  • Receive, sort and distribute incoming mail/process outgoing mail
  • Manage the transfer of patient medical records between EMR and providers
  • Coordinate Ryan White patient appointments with agency partners
  • Assist in maintaining 340B client database
  • Create accurate reports as needed using Excel or other MS Office programs
  • Assist front office and medical team as needed
  • Follow rules and regulations of all federal, state, local and accrediting bodies

Job Requirements
and Qualifications:
  • High School Diploma or Equivalent required
  • Minimum 6 months’ experience in healthcare office preferred Customer Service: 1 year
  • Experience in a medical office setting working with an electronic health record preferred
  • Experience translating medical terminology preferred
  • Intermediate/advanced Microsoft Office skills a plus
  • Basic knowledge of clinical procedures and regulatory requirements
  • Team player who can multi-task with the ability to organize and prioritize tasks
  • Working knowledge of medications for treatment and prevention of STIs including HIV
  • Experience with HIV and Ryan White services preferred
  • Diligent attention to detail
  • Computer Skills: 1 year
  • Bilingual (English/Spanish) with strong written and verbal communication skills
  • Dedication to confidentiality of all client information with client focused customer service
  • Available to work Saturdays as needed
  • Maintain HIPAA compliance at all times
  • Maintain current immunizations against infectious diseases
  • Ability to deal calmly and effectively with people in stressful situations

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-47k (estimate)

POST DATE

08/23/2023

EXPIRATION DATE

05/13/2024

HEADQUARTERS

WESTFIELD, NY

SIZE

50 - 100

FOUNDED

2010

CEO

DOUG WIGGERS

REVENUE

$5M - $10M

INDUSTRY

Business Services

Show more

Resource Center
Full Time
$66k-82k (estimate)
1 Month Ago

The job skills required for Bilingual Medical Front Office Assistant include Customer Service, Front Office, Confidentiality, Attention to Detail, Microsoft Office, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Medical Front Office Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Medical Front Office Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Medical Front Office Assistant positions, which can be used as a reference in future career path planning. As a Bilingual Medical Front Office Assistant, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Medical Front Office Assistant. You can explore the career advancement for a Bilingual Medical Front Office Assistant below and select your interested title to get hiring information.