68 Front Desk Clerk Jobs in Beach, FL
Resorts Jobs is Hiring a Front Desk Clerk Near Beach, FL
WHAT YOU'LL DO
Looking for a professional individual to represent the first point of contact with our guest and handle all stages of their stay.
RESPONSIBILITIES
- Responsible for the efficient and courteous operation of the front desk.
- Responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges.
- Answers and transfers call from the switchboard using proper telephone etiquette.
- Answer guest questions about local restaurants and attractions.
- Make courtesy calls and follow up calls to all guests’ issues.
- Send confirmation letters to owners/guests.
- Coordinate with all other departments to ensure a smooth response to guest’s requests.
- Process all incoming revenue from all departments daily.
- Open and close the credit card machines and cashier audit reports.
- Balance out cash drawer, process advance deposits when making reservations and collect money and post the transactions from other departments.
- Order office supplies as needed.
- Prepare night audit daily.
- Enter maintenance and service requests in SPI promptly.
- Make reservations courteously and efficiently.
- Make room moves and stay over requests for guests as needed to ensure guest satisfaction.
- Run reports and correct errors before guest check-in.
- Perform any other inventory management changes as directed by the supervisor or manager.
- Prepare check-in packets for the upcoming week.
- Make rental calls to notify owners whether their villa rented or not.
- Respond to online reviews.
- Reconcile rentals for the previous month.
- Check online travel agents for rental inbound.
- Daily post office and banking run.
- Block RCI points for unpaid accounts.
- Manage RCI banking, membership changes, and cancellations.
- All other duties as assigned by management
BENEFITS, COMPENSATION, TRAINING
QUALIFICATIONS
- High School Diploma/GED
- Experience from which comparable knowledge and abilities are acquired
- Basic computer skills
- Great attention to detail
- Excellent Customer Service skills with the ability to work under pressure
- Bilingual is a plus
- Active listener with the ability to solve problems
- Work with minimal supervision
- Excellent verbal and written communication skills
- Flexible schedule – Ability to work evenings, holidays and weekends are a must
Job Summary
Full Time
$26k-35k (estimate)
03/15/2024
06/11/2024
The job skills required for Front Desk Clerk include Customer Service, Credit Card, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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