Rentwell is seeking a dynamic Senior Property Manager in Pittsburgh, PA, who is dedicated to delivering exceptional service to clients. If you align with the following values, you have the potential to thrive with us. However, if this commitment level does not resonate with you, we may not be the right fit.
Key Principles:
Embrace accountability by taking ownership and solving challenges
Contribute proactively to solutions
Demonstrate care and empathy towards others
Take immediate action
Continuously seek ways to improve and excel
Display personal responsibility and pride in your work
Strive for excellence and reject mediocrity
Show genuine concern for others' well-being
Ideal candidates will have a background in Real Estate management, focusing on delivering outstanding experiences to customers. They will leverage their expertise to ensure clients receive exceptional service, mirroring the standards set by top-tier companies like Zappos and Amazon. The successful candidate will be deeply committed to team development and leadership growth within the organization. Rentwell clients can expect premium services synonymous with industry leaders, characterized by cutting-edge systems and unparalleled service standards.
Compensation:
Salary Range: $70,000 - $80,000
Opportunity for internal growth
Profit Sharing Potential
Real Estate Distributions
Real Estate Investment Opportunities
Opportunity to make your mark on growing an enterprise
Benefits - health insurance, dental, vision, retirement
Responsibilities:
Single point of contact for a designated portfolio
The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management, and inspections. Accountable to metrics and goals as outlined.
Financials
Pay vendor invoices and ensure owners have the funds and that vendors have photos uploaded
Understand and oversee the performance of 3 Financial statements - Cash Flow, Balance Sheet and Income Statement
Owner Onboarding: Manage the initial onboarding of new clients portfolio(s)
Leasing
Lease Renewals: work with residents and owners to negotiate renewal terms
Rental License Renewals: Manage license renewals on time and within budgeted performance measures
Management
Effectively manage the Landlord/Tenant Process
Rent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiency
Run, monitor, analyze, and share all monthly reports
Personally manage all resident relations, including effective conflict resolution to a positive outcome
On-Call Rotation
Administration
Responsible for meeting all monthly lead measures
Update and maintain client and resident data in the software
Respond to all requests (phone and email) within 24-hours
GM in training
Backup to GM, run meetings, etc if on vacation
Point of Escalation House Expert on all things residential property management
First line of defense for Property Management related questions/issues
Handle all tenant complaints/escalation issues
Handle owner escalation issues and questions related to owners that the PMs need help with
Respond to PM questions... How do I? What should I do?
Qualifications:
3 years of leadership experience in Residential Property Management
Experience with Appfolio a plus
Demonstrated leadership and team development skills
Has to have managed a team with at least 3 team members
Ability to acquire a Pennsylvania Real Estate license within the first year of employment
Strong financial acumen, proficient in budgeting, financial planning, and performance analysis
Exceptional communication and interpersonal skills, capable of building relationships with tenants, owners, and community members
Availability to handle emergency situations outside of standard working hours as needed
About Company:
A real estate management, investing, and services company - sets the gold standard as a premier brand in its industry through magical customer service, efficient systems, innovative practices, and strategic thinking. Rentwell is looking to hire powerful people with a strong desire to provide top-level experience for its clients.